HDR · 2 days ago
Senior Tolling Consultant
Fulton, MD
Full-time
Onsite
Senior Level, Lead/Staff
$137K/yr - $196K/yr
10+ years expHDR is a company focused on creating inclusive environments and shaping transportation systems that enhance community connectivity. They are seeking a Senior Tolling Consultant to support toll agency clients in planning, delivering, and operating toll facilities while managing projects and contributing to business development efforts.
ArchitectureConsulting
Hiring Manager
Meisha Jackson, CIR
Responsibilities
Support toll agency clients in the planning, delivery, and operation of toll facilities
Develop system requirements and oversee toll system integrators as they implement and operate roadside systems, back-office systems, and customer contact centers
Manage projects and tasks, and be responsible for the development of scopes, schedules, and budgets as well as successful delivery of tolling-related projects
Assist in business development and growing HDR’s tolling business through industry engagement and development of proposals
Demonstrate growth toward becoming a nationally recognized expert in a tolling practice area
Lead the development of work products such as technical documents or reports, PowerPoint presentations, Visio diagrams, and Excel models
Research tolling trends, technologies, and policies
Conduct deep data analysis using Excel, Power BI, relational databases, and other tools
Monitor and analyze toll transaction data to identify discrepancies, trends, and revenue opportunities
Reconcile tolling data across systems and vendors to verify accuracy and completeness
Analyze business processes and recommend improvements for efficiency and accuracy
Support quality assurance reviews and recommend enhancements
Support junior level staff in their development and growth
Lead project and manage others in the delivery of tasks with a high level of quality
Manage scopes of work, schedules, cost estimates, procurement documents, contracts, and provide oversight of project tasks, deliverables, and sub-contracts
Apply HDR's project management and QA/QC processes
Support general program management contracts for toll-related work elements, including design reviews, operations, project production, and delivery
Lead business development efforts, including writing or reviewing proposals
Identify opportunities and develop relationships with clients to secure contracts and tasks
Engage with the industry through conferences, business development meetings, and demonstrating thought leadership
Perform other duties as assigned
Qualification
Required
Master's degree in Business Administration or closely related field
A minimum of 10 years consulting experience and extensive related expertise
Proficiency with MS Office products including Word, Excel, PowerPoint, MS Access and Outlook
Excellent interpersonal skills and strong relationship, organizational and follow-up skills
An attitude and commitment to being an active participant of our employee-owned culture is a must
Preferred
Bachelor's degree in engineering, planning, business, data analytics, software development, or related fields
A minimum of 15 years of experience- 20 years of experience preferred
Familiarity with tolling roadside systems, back-office systems, and/or customer contact center operations
Proficiency in Microsoft Visio
Strong background in data analysis and reporting
Excellent written and verbal communication skills
Ability to handle a wide variety of tasks simultaneously requiring different skill sets
Ability to adapt to the needs of our clients and work outside of one's comfort zone
Ability to handle complex technical tasks with a can-do approach
Experience working with state DOTs, parking systems, toll system integrators, planning organizations, and/or Toll/Thruway/Turnpike Authorities
Experience in business and/or management consulting
Familiarity with tolling and/or parking policies, technologies, or equipment
Familiarity with data presentation and analytical tools such as Power BI
Local candidates preferred
Benefits
Medical
Dental
Vision
Short and long-term disability
Life insurance
An employee assistance program
Paid time away
Parental leave
Paid holidays
A retirement savings plan with employer match
Employee referral bonus
Tuition reimbursement
Company
HDR
HDR is an employee-owned design firm specializing in engineering, architecture, environmental and construction services. We’re ranked No.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
G
Galen Meysenburg
CFO
J
Jeff Glover
Colorado Area Water Group Chief Engineer
Recent News
The Magnificent Mile Association
2025-11-11
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