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L3Harris Technologies · 1 day ago

Senior Specialist Field Engineer

Palm Bay, FL

Full-time

Onsite

Senior Level

6+ years exp

L3Harris Technologies is a trusted disruptor in the defense industry, committed to delivering end-to-end technology solutions for national security. The Senior Specialist Field Engineer will provide onsite support at an overseas customer location, responsible for deploying, troubleshooting, and training on complex communication equipment.

CommercialInformation TechnologyNational Security

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Supporting customers onsite with complex communication equipment

Support routine and scheduled maintenance on SATCOM terminals, RF equipment, baseband systems, antennas, power systems, and related network components

Troubleshoot, isolate, and resolve hardware, software, and network faults to restore full system functionality

Conduct system health checks, diagnostics, and performance monitoring

Coordinate with engineering support teams and vendors for escalated issues, repairs, and system upgrades

Support DoD projects/programs with preference given to cross domain C4ISR and/or Information Operations experience

Integration and application of hardware and software on system/networks

Capability to troubleshoot problems at component, system, and network

Frequently responsible for providing guidance, coaching, and training to other employees across the Company within area of expertise

Communicates within and outside of the organization which include customers or vendors

Communicates with leadership regarding matters of importance to the functional or business area

May conduct briefings with customers and program leadership

Work consists of making significant improvements of processes, systems, solutions, or products to enhance performance of job area

Must be able to provide support OCONUS embedded with customer with reach-back Engineering support as needed

Configure, operate, and monitor SATCOM equipment to ensure optimal link performance and availability

Assist in system integration with customer networks, tactical systems, or communications infrastructure

Maintain accurate logs of outages, events, configurations, and maintenance actions

Deliver hands-on training to customer personnel on system operation, basic troubleshooting, and preventive maintenance

Serve as the on-site technical subject matter expert (SME) for all aspects of the SATCOM system

Prepare and maintain documentation including SOPs, maintenance records, configuration baselines, and technical reports

Deploy to customer locations, sometimes in remote or austere environments, based on mission requirements

Manage spare parts, tools, and system components to ensure operational readiness

Support installation, upgrades, integration, and acceptance testing of new system components

Other duties as required by customer and program

Qualification

Security+ certificationC4ISR experienceLinux (CentOS/Red Hat)Windows Server systemsMicrosoft OfficeDockerKubernetesCommunication skillsTeam collaboration

Required

Bachelor's Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience

U.S. Citizenship

Active DoD Top Secret/SCI clearance with current 5-year update

Must have or be able to pass a polygraph

Must have or be able to get Security+ within a year of employment

Experience supporting DoD projects/programs with preference given to cross domain C4ISR and/or Information Operations experience

Experience using Microsoft Office products

Physical Requirements: ability to lift to 50 lbs

Must be able to be in-country with OCONUS customer for two years with periodic CONUS morale travel

Preferred

Hands-on operational experience with Linux (CentOS/Red Hat) and Windows Server systems software installation, configuring, troubleshooting, and repairing

Familiarity or experience with supporting major joint/combatant command software systems

Familiarity or experience with Distributed Common Ground System (DCGS) and/or Air Operations Centers (AOC)

Familiarity or Experience with containers and orchestration (Docker, Kubernetes, and Docker-Compose)

Comfortable working in a command line/non-GUI environment

Excellent people skills, with experience leading and collaborating in a multi-disciplinary, diverse, and dynamic team environment

Excellent communication skills (written, verbal, & presentation)