Vacatia · 16 hours ago
Dispatcher - Weston, Vacation Village Resort
Vacatia is seeking a Dispatcher to support their Facilities and Resort Operations teams. In this role, you will coordinate daily maintenance work orders and ensure effective communication across departments to respond efficiently to guest needs.
E-CommerceMarketplaceResortsTravel
Responsibilities
Assign and distribute daily maintenance work orders to technicians and field staff
Assist leadership teams in creating daily and weekly technician assignments and maintenance boards
Provide friendly, professional support to guests and team members
Monitor work orders and report delays or unresolved tasks to management
Answer and dispatch phone and radio communications clearly and professionally
Manage key distribution for staff and vendors
Prepare and deliver daily operational reports
Support office tasks such as printing materials, laminating signage, and updating unit phone plates
Assist with opening/closing procedures and help manage out-of-service room statuses
Communicate effectively with upper management to maintain smooth operations
Respond to emergencies and support high-volume periods as needed
Collaborate closely with housekeeping, maintenance, and other departments
Attend required meetings and follow company policies and procedures
Perform additional duties as assigned
Qualification
Required
Strong attention to detail and accuracy in following procedures
Excellent communication and teamwork skills
Ability to interpret basic data and recognize trends
Comfortable working independently in a fast-paced, service-focused environment
Proficiency in Microsoft Office and basic inspection/feedback tools
Strong multitasking and organizational skills
Professional, calm, and guest-focused demeanor
High School Diploma or GED required
Strong phone, radio, and in-person communication skills
Preferred
Bilingual ability strongly preferred
At least 1 year of hospitality experience preferred (resort/timeshare experience a plus)
Experience in dispatching, maintenance coordination, or housekeeping support is highly desirable
Company
Vacatia
Vacatia is the resort marketplace for vacationing families, whose mission is to make family vacations better
H1B Sponsorship
Vacatia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$48.84MKey Investors
Dustin GillmanJavelin Venture Partners
2021-11-10Series B· $20M
2019-11-15Series Unknown· $10.9M
2015-04-09Series A· $12.24M
Recent News
2025-03-26
2025-01-02
2024-03-15
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