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Google · 2 weeks ago

Customer Engineer II, Google Workspace, SLED, Public Sector

Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information.

Full-time

Hybrid

Mid, Senior Level

$125K/yr - $183K/yr

6+ years exp

Google is a leading technology company, and they are seeking a Customer Engineer II for their Google Workspace team. In this role, you will partner with the technical sales team to provide expertise in Google Cloud solutions, helping customers understand and implement productivity and collaboration tools while addressing their technical needs.

AppsArtificial Intelligence (AI)Cloud StorageSearch EngineSEO

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Lead technical projects, technology advocacy, support bid responses, product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources

Deliver product messaging for the Google Workspace by using slide presentations, product demonstrations, white papers, trial management, and Request for Information (RFI) response documents. Identify product blockers for roadmap prioritizations

Recommend administration strategies, deploy plans, change management solutions, and Cloud Security to implement a complete solution providing best practice advice to customers

Identify business and technical requirements, conduct technical discovery, and architect client solutions to meet gathered requirements, focus on expansion on customer's usage of Google Cloud products and overall GPS success

Travel to customer sites, conferences, and other related events as needed, and act as a public advocate for Google Cloud

Qualification

Cloud native architectureDevice management conceptsProductivityCollaboration solutionsRegulatory compliance knowledgeTechnical stakeholder engagementChange managementPresentation skillsCommunication skills

Required

Bachelor's degree or equivalent practical experience

6 years of experience with cloud native architecture in a customer-facing or support role

Experience with device management concepts, such as Application Programming Interface (API) and marketplace integrations for collaboration suites, migration or change management, or no-code and workflow automation services

Experience engaging with, and presenting to, technical stakeholders and executive leaders

Ability to travel up to 50% of the time

Preferred

Master's degree in Computer Science, Engineering, Mathematics, a technical field, or equivalent practical experience

Experience with on-premise and cloud-based productivity and collaboration solutions (e.g., chat, mail, video conferencing)

Experience supporting or promoting to state, local agencies and higher education institutions

Experience in device and user management concepts such as MDM, Identity and Access Management (IAM), authentication, SSO, provisioning, security and compliance and third-party tools

Knowledge of regulatory and compliance frameworks, especially CJIS, FedRAMP or FISMA

Ability to effectively influence and communicate cross-functionally at C-level within prospect companies