Excel Restoration Services · 2 hours ago
Contents Division Manager
Elk Grove Village, IL
Full-time
Onsite
Mid, Senior Level
$80K/yr - $90K/yr
3+ years expExcel Restoration is a leading restoration and disaster recovery company specializing in various services. They are seeking an experienced Contents Division Manager to lead their personal property restoration operations, ensuring operational, financial, and quality performance while maintaining compliance and service quality.
Construction
Hiring Manager
Stephen Isenberg
Responsibilities
Lead all aspects of the Contents Division, including assessment, inventory, packing, cleaning, storage, and return of contents
Streamline workflows and systems to improve efficiency, accuracy, and turnaround times
Maintain precise inventory control for contents vaults, storage facilities, and field equipment to ensure zero loss and maximum utilization
Manage, train, and mentor contents technicians, temporary labor, and specialty subcontractors while enforcing quality and safety standards
Support emergency and large-loss responses with rapid mobilization and effective execution
Enforce OSHA, IICRC, EPA, and company safety standards at all times
Direct responsibility for achieving monthly revenue and gross margin targets for the Contents Division
Perform onsite inspections (fire, water, smoke, mold) and create accurate contents estimates using Xactimate
Serve as the primary point of contact for insurance adjusters and clients—negotiating scopes, defending pricing, and ensuring claim alignment
Maintain thorough documentation including inventories, photos, reports, and tracking systems required for insurance and internal reporting
Qualification
Required
3–5 years of direct experience in contents restoration, contents estimating, or supervisory roles within the restoration industry
High School Diploma required
Proven proficiency with Xactimate or similar restoration estimating platforms
Strong understanding of contents handling, restoration techniques, hazardous materials, and insurance claim processes
Willingness to maintain and pursue relevant IICRC and Xactimate certifications
Strong communication, organization, and negotiation skills with the ability to lead crews effectively
Valid driver's license with a clean driving record; regional travel required
Must meet medical clearance for respiratory protection and be able to lift and carry up to 50 lbs
Work in confined spaces, on stairs, and in varied jobsite environments
Adhere strictly to PPE and safety protocols
Preferred
Associate or Bachelor's Degree preferred
Benefits
Growth opportunities and ongoing training
Supportive team environment
Use of company vehicle and equipment
Commitment to employee development and safety
Company
Excel Restoration Services
Excel Fire and Water Damage Restoration Services is proud to be the leading provider of fire and water damage restoration in McHenry and Lake Counties, Illinois.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase