Remarcable · 8 hours ago
IT Systems Administrator
Remarcable Inc. is a fast-growing SaaS company looking for an organized IT Systems Administrator to support their internal technology needs. The role involves managing IT infrastructure, overseeing hardware and software provisioning, and providing tech support as the first dedicated IT hire.
Cloud ComputingCloud ManagementProductivity Tools
Responsibilities
Set up and manage macOS and Windows laptops
Ensure smooth onboarding/offboarding of users and devices
Maintain office network (Wi-Fi, firewalls, printers, conference rooms)
Troubleshoot connectivity and hardware issues
Administer licenses for core SaaS platforms (e.g., Microsoft 365, Salesforce)
Administer MS 365 and Azure to manage user accounts, SSO, MFA, and access policies across tools
Coordinate with IT vendors, ISPs, and software providers
Create IT policies, user guides, and internal documentation
Help design scalable systems and processes as the IT function grows
Provide responsive tech support for employees
Troubleshoot issues in macOS, Windows, and common productivity tools
Qualification
Required
3+ years of IT generalist or systems administration experience, ideally in a cloud-first or SaaS environment
Strong experience with macOS and Windows device management (Jamf & Intune)
High familiarity with Microsoft 365 administration and SSO (Teams, SharePoint, Azure AD)
Solid understanding of networking fundamentals (Wi-Fi, DHCP, DNS, firewalls)
Experience with IT ticketing systems and troubleshooting in Mac and PC environments
Excellent organizational and communication skills with a customer-first mindset
Comfortable working independently and building IT processes from the ground up
Preferred
Associate degree (or higher) in Computer Science, Information Technology, or a related field preferred
Nice-to-have: Certifications such as CompTIA or Microsoft
Company
Remarcable
Remarcable is a cloud-based firm that provides automated shipping status, special pricing, digital order ack, and invoice services.
Funding
Current Stage
Growth StageTotal Funding
$15MKey Investors
Insight Partners
2025-06-10Series A· $15M
Recent News
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