Bertec · 2 weeks ago
Information Technology and Enterprise Software Specialist
Columbus, OH
Full-time
Hybrid
Mid LevelBertec is a leading provider of biomechanical testing and training solutions for researchers, clinicians, and athletes. The IT and Enterprise Software Specialist will support company-wide IT needs, maintain network infrastructure, and implement changes to enterprise software tools to enhance functionality and reporting.
FitnessManufacturingWellness
Responsibilities
Help all employees with software and hardware issues related to IT
Administering our Microsoft 365 environment, including our Teams Phone system
Maintain Bertec’s network infrastructure, security, and other IT assets
Utilize technology (software, AI, automation, etc. tools) to help streamline processes and create workflows
Purchase hardware and software as needed for employees as well as network maintenance and upgrades
Train employees on IT security as well as monitor for intrusions and other security issues
Advise the Product and Engineering teams on product ideas and implementations related to your field of expertise
Interface with IT departments in the healthcare industry to answer questions relating to IT security as it pertains to our medical device software
Maintain company website and manage updates in conjunction with Marketing, Sales, Product, and Quality departments
Monitor and administer our license key management system
Qualification
Required
Ability to utilize AI tools as a resource to effectively configure Bertec's IT tools and systems, and to troubleshoot a wide range of IT issues
Strong organizational and time management abilities
Excellent verbal and written communication skills
Ability to multitask and prioritize work effectively while interfacing with many internal departments
Professional demeanor and customer service orientation
Experience supporting Windows 10/11, Microsoft 365 (MS Exchange and MS Teams), and experience with hardware and software troubleshooting for user devices and office peripherals
Exposure to network and server administration (Linux & Windows), VPN setup, PowerShell, Power Automate, SQL, and Docker Containers
Deep familiarity with best practices related to network security
Experience working with customer and technical support personnel from technology providers
Experience working with payment processing providers
Bachelor's degree in Information Technology, Computer Science, or related field
Proven experience in a large or small company IT role
Excellent communication skills and the ability to work in a collaborative environment
Strong decision making and problem-solving skills
Preferred
Experience administering and implementing changes in Salesforce, Plexus Online, and/or Helix ALM is strongly preferred
Benefits
Health, dental, and vision insurance
401(k) plan with 4% company match
Paid time off and paid holidays
Training and professional development opportunities
Company
Bertec
Bertec manufactures and markets research-grade and clinical biomechanical equipment and software.
Founded in 1987
51-200 employees
H1B Sponsorship
Bertec has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Murat K Berme
CEO
Recent News
Company data provided by crunchbase