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Groome Industrial Service Group · 2 weeks ago

Business Systems Engineer - CRM Specialist

Council Bluffs, IA

Full-time

Onsite

Entry, Mid Level

$80K/yr - $100K/yr

2+ years exp

Groome Industrial Service Group is a growing company headquartered in Denville, NJ, providing specialty maintenance services nationwide for several industries. They are seeking a Business Systems Engineer - CRM Specialist to lead the design and build of their Dynamics 365 Sales environment, focusing on creating an efficient UI/UX and implementing business process flows.

EnergyManufacturingOil and Gas

Responsibilities

Develop, configure, and customize Dynamics 365 Sales entities, forms, views, and dashboards

Design and implement Business Process Flows (BPFs) to support streamlined sales processes

Enhance UI/UX using out-of-the-box tools and low-code components

Implement business rules and conditional logic for form behavior

Collaborate with Business Analysts to translate requirements into technical solutions

Document configurations and provide knowledge transfer to internal teams

Stay current with Dynamics 365 and Power Platform updates and best practices

Contributing to and leading ad hoc projects, as necessary and assigned by your manager

Qualification

Dynamics 365 SalesMicrosoft Power PlatformBusiness Process FlowsDataverseDynamics 365 certificationCommunicationIndependent workCollaborative work

Required

University degree in Computer Science, Information Technology, Information Systems, or relevant field or equivalent experience and certifications

2+ years experience with Microsoft Power Platform, including Power Automate, Dynamics 365 model-driven apps (forms and views), and Dataverse

Experience with building, maintaining, and supporting workflows that support sales processes

Excellent written and verbal communication skills

Ability to work independently and collaboratively in a fast-paced environment

Some travel maybe required to gather an understanding of existing business processes or facilitate project implementations

Because this role requires regular onsite work, candidates must live in Council Bluffs, IA or be able to commute reliably from a nearby area

Preferred

Preference given to Dynamics 365 certification holders

Benefits

Paid time off

Comprehensive health benefits coverage after 60 days of full-time employment

401(k) after the eligibility period with company matching component

Company

Groome Industrial Service Group

With a long history of providing unique, industrial services to a variety of markets, Groome Industrial has never been stronger, safer or more focused on the future than we are today.

Founded in 1969

Fairfield, New Jersey, USA

501-1000 employees