Nordson Industrial Coating Systems · 22 hours ago
Senior Field Service Technician
Tennessee, United States
Full-time
Onsite
Mid, Senior Level
3+ years expNordson Industrial Coating Solutions is a global leader in Industrial Coating Solutions, seeking an experienced and highly motivated individual to join their team. The Senior Field Service Technician will supervise and assist plant specialists to service and install new and existing equipment, while also providing training and leading complex installation projects.
Machinery
Responsibilities
Lead and manage complex installation projects of new equipment, ensuring alignment with customer expectations and company standards
Serve as the primary site manager and senior Nordson representative during all phases of installation and commissioning
Supervise and mentor skilled tradesmen and junior engineers, providing technical guidance and ensuring adherence to safety and quality standards
Act as the primary liaison between customers, internal teams, and third-party contractors to resolve technical and logistical issues efficiently
Deliver advanced troubleshooting and diagnostic support for mechanical, electrical, and electronic systems, including PLCs and robotics
Conduct comprehensive system audits and performance evaluations of Nordson equipment, recommending improvements and upgrades
Develop and deliver technical training programs for customers and internal staff, ensuring knowledge transfer and operational excellence
Maintain expert-level knowledge of Nordson products, industry trends, and regulatory requirements
Lead continuous improvement initiatives and contribute to product development feedback loops based on field insights
Prepare detailed technical reports, documentation, and project summaries for internal and customer use
Perform other strategic and technical duties as assigned
Qualification
Required
Associate's degree or two-year technical certificate
3-5 years successful experience in industrial service or equipment installation is required
3-5 years of Experience in a Nordson ICS Field Engineering Role
Experience with PLC troubleshooting with Allen Bradley controls required
Basic electro-mechanical troubleshooting skills required
Detail-oriented, self-starter with strong communication and organizational skills
Proven ability to multi-task and work collaboratively as well as independently in a dynamic and entrepreneurial environment
Experience finishing industry is required
Proficient in Microsoft Office
Ability to travel, including intermittent international travel is required
Demonstrated ability to learn
Company
Nordson Industrial Coating Systems
Manufacturers rely on our equipment for the precise application and curing of powder coatings, liquid paint, ambient temperature adhesives and sealants, and food and beverage container production.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase