EAH Housing · 1 month ago
District Manager (Buchanan, Eastern Park, Western Park - 1349, 1357, 1359)
San Francisco, CA
Full-time
Onsite
Mid, Senior Level
$80K/yr - $130K/yr
3+ years expEAH Housing is a mission-based nonprofit organization specializing in real estate development and management. They are seeking a District Manager to supervise multiple properties, ensuring compliance with HUD and Tax Credit regulations while managing on-site staff and overseeing property operations.
Building MaterialReal Estate
Responsibilities
Collects rents, makes bank deposits, prepares, and submits an accurate rent roll in a timely manner
Uses site computer software to accurately enter all relevant transactions as described in the REM Policies and Procedures and follows back up and transmission schedules
Verifies incomes and complies with HUD, Tax Credit or other regulations regarding income certifications and other documentation/correspondence. Completes annual and interim re-certifications in a timely manner. Conducts annual unit inspections at time of resident re-certification
Ensures security of all files and records
Maintains a waiting list, markets units and screens applicants for vacancies according to appropriate guidelines
Prepares and processes leases, security deposit agreements, inspections, and other forms for incoming residents. Conducts inspections for outgoing residents and prepares final closing statements
Supervises on-site staff with input from the Regional Property Supervisor on pay changes, counseling, and performance evaluations
Maintains regular office hours and assumes primary responsibility for tenant-management relations
Processes evictions with assistance from Supervisor
Assists with the preparation of budgets, common area reconciliations, and calculation of tenant charges
Regularly processes all invoices and submits to Accounting for payment
For HUD properties, ensures submission of vouchers by the 10th of the month
Walks the grounds daily with site inspection report, making sure that everything on the property is clean and in good order
Assists Regional Property Supervisor in developing specifications and obtaining bids from vendors/contractors to ensure quality work at reasonable cost
Purchases supplies not to exceed amount on employee contract without prior written approval of Regional Property Supervisor
Responsible for determining, tracking, and administering capital improvements and replacement programs, preventive maintenance, and capital improvement programs under the direction of the Regional Property Supervisor
Assisting Regional Property Supervisor, acts as liaison between site staff and central office. Leads participatory portfolio meetings every month, focusing on staff training, safety, communication, and motivation. Relays pertinent information from property meetings and communicates staff feedback to Regional Property Supervisor and/or Director, REM
Responsible for ensuring that all projects operate in compliance with all local, state, and federal law
Responsible for administering Illness and Injury Prevention Program at each property, ensuring staff safety training and review of Accident Investigation Reports, Inspection checklists, and Hazard Report logs. Conducts periodic inspections. Ensures that each complex has a firmly established Emergency Action and Fire Prevention Plan. Works with on-site staff as necessary to ensure full compliance
Researches and responds to various resident, owner and/or vendor issues that cannot be delegated to the Resident Manager; ensures that fair housing practices are followed in all resident relations
Responsible for file compliance at each property in portfolio, working with on-site staff as necessary to ensure full compliance
Responsible for approving all new move-ins and recertifications, ensuring that on-site staff is using correct and most current leases, house rules, etc
Ensures that correspondence, contracts, and other property-related documentation are secured in EAH File Room. Also saves documentation to EAH shared computer files as appropriate
Oversees and/or assists lease-ups of new properties and ensures smooth transition into EAH portfolio
Responsible for achieving desired internal financial benchmarks for each asset within portfolio as defined by the Regional Property Supervisor, Director, REM and Traffic Light Report. (Includes occupancy levels, income levels, and cash flows.)
Consults with appropriate corporate and on-site staff in developing and monitoring capital needs budgets, operational planning, and financial planning for new properties (including any new lease-ups)
Responsible for full compliance with management agreement for each property
Monitors and analyzes monthly financials and variances
Reviews accounts payable for properties and strategizes 'work-out' plan for aged payables
With assistance from on-site staff, prepares annual operating budget
Responsible for properties operating within budget. Anticipates, reports, and addresses any situations that may result in a property not operating within budget
Provides input to Regional Property Supervisor and makes recommendations regarding scheduling capital expenditures less than $5,000 for each community. (May be a different amount for larger properties.)
Monitors reserve levels and processes draws on replacement reserves
Works with Resident Manager and attorney on evictions and collections
Ensures that property management fees and payroll expenses are being charged, billed, and collected in an effective and timely manner
Ensures resident satisfaction and retention
Responsible for maintaining physical assets in accordance with company standards
Negotiates awards and coordinates service contracts within established EAH parameters
Conducts site visits (physical evaluation of properties and units) at a minimum of twice per month for the purpose of enforcing company policies and procedures including standards of safety, security, cleanliness, property attractiveness, and routine and preventive maintenance
Develops, analyzes, and compiles various Property Management reports on a timely basis
Working with Operations Department, responsible for timely preparation of annual management certifications, contract renewals and rent increases of HUD properties, submitting to Regional Property Supervisor for approval, and then submitting to HUD Project Manager for approval
Communicates with and reports to boards, owners, and/or partners as needed; primary point of contact with HUD Project Manager, TCAC & RHCP, CHFA, and limited partners— prepares reports and responds to requests for information as needed, directly or through the Regional Property Supervisor
Maintains confidentiality of resident, applicant, and or employee information
Attends mandatory trainings and as needed board, and other community meetings
Actively participates in EAH’s Injury and Illness Prevention Plan
Regular attendance and predictable
Other duties as assigned
Supervises Resident Managers and other on-site personnel. Orients new employees to position
Trains staff on emergency procedures and employee safety
Approves timesheets and time-off requests
Recommends pay and completes timely status changes
Sets and oversee employee work schedules
Provides performance feedback to employees, including coaching, counseling, and disciplining
Conducts regular meetings for discussions, problem solving, encouraging, and training
Qualification
Required
High school diploma or equivalent
Three years of Property Management experience
Must have valid driver's license and DMV clearance
Must have access to reliable vehicle and maintain own auto insurance in accordance with EAH minimum requirements
Preferred
Two years of affordable housing multiple site experience
Experience in communicating with and reporting to regulatory agencies (i.e., HUD, TCAC, RHCP), partners, ownership boards, and senior management
REL is preferred
Benefits
Medical, dental, vision, disability and life insurance
403(b) retirement plan with a 5% match
Generous vacation accrual
Holiday schedule
Work schedule flexibility
15 days of vacation per year (which increases based on years of service)
10 paid sick days per year
13 paid holidays
Competitive Salaries
403b Retirement Plan with 5% company match
Go 365 Wellness Program
Free Employee Medical Insurance
Affordable Dental & Vision Insurance
Flexible Spending Account
EAP – Mental Health, Financial and Legal Services
$1,500 Employee Referral Program
EAH Academy, an in-house training program
Company
EAH Housing
EAH Housing is a non-profit housing corporation which develops, manages affordable housing and thriving communities.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$7.5MKey Investors
Community Development Financial Institutions Fund
2023-10-17Grant· $7.5M
Leadership Team
Karim Sultan
VP of Operations and Corporate Governance
Katherine Fleming
Chief Portfolio Officer
Recent News
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2025-10-21
Business News: Pasadena Star-News
2025-09-25
The Real Deal
2025-08-26
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