XBP Global · 1 day ago
Digital Print Coordinator/Print Operator
XBP Global is a workflow automation leader that leverages decades of industry experience to enable digital transformation for clients. The Digital Print Coordinator role involves heavy client interaction, coordinating workflow activities, and ensuring customer satisfaction while managing print jobs and team productivity.
Computer Software
Responsibilities
Answer Incoming Calls
Monitor Email Traffic on varies areas of Intake
Respond to emails and answer inquiries
Strong Customer Service Skills
Strong verbal/written communication skills
Assess incoming print jobs and requested deadlines
Communicate effectively with clients regarding job requirements
Ability to negotiate deadlines and other job parameters as necessary
Organize and prioritize jobs in queue to optimize meeting client expectations
Ability to use Microsoft office suite
Assign print jobs fairly between print operators
Operate print, copy and scanning equipment
Operate binding and other finishing equipment
Ability to operate various print equipment and high volume printers such as (Xerox, Konica Minolta, etc…)
Responsible for quickly and adequately producing detailed, high-quality printed materials/ styles in a time-sensitive atmosphere utilizing high-speed digital printers
Perform multiple finishing types: wire-o, 3 hole drill, lamination, stuffing envelopes, folding, and cutting
Experience in using electronic/manual cutter
Setting up and operating a variety of fiery printing software
Ability to use Microsoft office suite
Troubleshoot machine problems
Qualification
Required
Previous experience in Mail/Document Preparation
Document Scanning and/or Document Indexing
Ability to effectively work individually or in a team environment
Ability to handle multiple projects simultaneously
Ability to adapt to changing fast-growing production environment
Ability to communicate both verbally and written with customers and company personnel
Strong organizational and administrative skills
Ability to meet employer's attendance policy
Work experience in email and Microsoft Windows environments is required
May be required to lift items weighing up to 50 pounds maximum allowed by current State Law with or without accommodations
Must be able to sit, stand, and/or walk for long periods of time with or without accommodations
High School Diploma or equivalent (GED) required
Benefits
Medical
Dental
Vision coverage
401K
Referral Bonus
Company
XBP Global
XBP Global is a workflow automation leader that leverages decades of industry experience, global footprint and Agentic AI to rethink business process automation and enable digital transformation for our clients.
Funding
Current Stage
Late StageCompany data provided by crunchbase