Fair Haven Community Health Care · 3 weeks ago
Pre-Registration Specialist
New Haven, CT
Full-time
Onsite
Entry Level
1+ years expFair Haven Community Health Care is a community health center dedicated to delivering high-quality medical and dental care. The Pre-Registration Specialist is responsible for providing accurate patient registration and maintaining patient information to ensure an exceptional patient experience.
Health CareHospitalMedicalMental Health
Responsibilities
Obtain and verify patient demographic and guarantor information prior to visits to ensure that the patient record is accurate and is available for billing purposes
Obtain patient insurance information and verify the patient’s eligibility, whether via phone, web-site or electronic eligibility checks
Obtain and verify patient information required for reporting purposes prior to visits
Work queues/listings to determine which patients require pre-registration 1-7 days prior to their upcoming appointment
Contact patients via telephone to obtain needed information
Answer all incoming phone calls in a timely manner demonstrating good customer service
Obtain benefits to aid in payment collections at time of service
Provide accurate information to patients about insurance requirements
Complete all necessary questionnaires when needed for upcoming appointments
Ensure that the proper steps are taken to eliminate patients from pre-registration status and communicate with Patient Access what is needed at the check in process
Ability to provide information to patients regarding FHCHC services and directions to various locations
Maintain and adhere to HIPAA privacy policies
Performs other duties as assigned and providing coverage for departments under operations portfolio (i.e. front desk) as necessary, including extended leaves
Qualification
Required
High School diploma or GED with experience in medical billing is required
Bi-lingual in English and Spanish is also required
Excellent interpersonal and communication skills
Ability to work as a member of the team to serve the patients is essential
The selected candidate must be detail oriented
Ability to work independently
Must be willing to work in various locations and various shifts
Preferred
One year of experience demonstrating customer service highly preferred
Epic experience is desirable
Company
Fair Haven Community Health Care
Fair Haven Community Health Care is a primary health care organization and wellness activities.
201-500 employees
H1B Sponsorship
Fair Haven Community Health Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$26.1MKey Investors
Cambridge Savings Bank
2024-04-04Debt Financing· $26.1M
Leadership Team
Manan Dave
Chief Corporate Compliance Officer
Recent News
The Office of Attorney General Connecticut
2025-07-22
2025-03-21
Hartford Business Journal
2025-02-14
Company data provided by crunchbase