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DysrupIT · 2 weeks ago

ServiceNow HRSD - Functional Solutions Architect

United States

Full-time

Remote

Senior Level

DysrupIT is seeking a Functional Solutions Architect to lead the discovery and assessment of HR Service Delivery capabilities on the ServiceNow platform. This role requires strong HRSD domain expertise and involves engaging with stakeholders to understand HR pain points and build a business case for HRSD adoption.

Cloud ComputingCyber SecurityInformation TechnologySoftware

Responsibilities

Lead and facilitate HRSD discovery workshops with business and HR stakeholders

Conduct stakeholder interviews to understand current-state HR processes and challenges

Translate business requirements into HRSD-aligned use cases

Assess feasibility of use cases within ServiceNow HRSD capabilities

Advise on best-practice HRSD design and operating models

Develop discovery documentation, including findings, recommendations, and assumptions

Create and present executive-ready materials, including the HRSD business case and roadmap

Collaborate with client teams to validate insights and recommendations

Demonstrate strong functional understanding of ServiceNow HRSD capabilities, including but not limited to:

Employee Verification

Contract Change requests

New Hire HR requests

Personal Data Updates

Leave Requests

Generic HR Case Management

Basic HR dashboards and reporting

Integration with SuccessFactors

Qualification

ServiceNow HRSDStakeholder managementBusiness case developmentExecutive presentationsHR business needs translationServiceNow HRSD CertificationCommunication skills