10 Federal · 2 weeks ago
Business Analyst – Enterprise Systems & AI Adoption
10 Federal is seeking a Business Analyst – Enterprise Systems & AI Adoption to join their team. This role will bridge business operations, technology, and data, ensuring that enterprise systems are optimized and AI tools are effectively integrated across the organization.
Responsibilities
Configure, maintain, and support enterprise systems (ERP, CRM, HRIS, CMS, and related platforms)
Act as a primary liaison between business users and IT for system enhancements and issue resolution
Manage user permissions, workflows, and integrations to align with business needs
Document system configurations, processes, and workflows for operational consistency
Map current workflows, identify inefficiencies, and design optimized processes
Lead cross-functional workshops to gather requirements and translate them into system and process solutions
Develop training materials and deliver user training sessions to ensure adoption of tools and systems
Serve as a trusted advisor for change management and new system rollouts
Design, build, and maintain dashboards, reports, and ad hoc queries across enterprise systems
Translate business needs into actionable insights, leveraging SQL, Power BI, or other BI tools
Perform trend analysis, data validation, and KPI reporting to inform leadership decisions
Ensure data accuracy, integrity, and alignment across multiple systems
Evaluate and stay current with emerging AI tools (digital assistants, automation platforms, analytics copilots, etc.)
Drive adoption strategies by aligning AI capabilities with business goals
Partner with business leaders to identify opportunities for automation, predictive analytics, and AI-driven insights
Create frameworks, playbooks, and best practices for effective AI tool usage
Measure and report on AI adoption success and ROI
Qualification
Required
Bachelor's degree in Information Systems, Business, Data Analytics, or related field
3–6 years of experience as a Business Analyst, Systems Analyst, or similar role
Proven experience in configuring, supporting, and maintaining enterprise applications
Demonstrated ability to lead process improvement and change management initiatives
Familiarity with AI tools (e.g., copilots, automation workflows, digital assistants) and enthusiasm for maximizing adoption
Excellent communication, facilitation, and stakeholder management skills
Preferred
Experience in real estate, property management, or similar industries (a plus)
Hands-on exposure to AI-driven platforms and enterprise automation solutions
Project management or agile methodology experience