Uber · 2 weeks ago
Learning and Development Specialist IV - Sales Trainer
Uber is seeking a Sales Trainer to maximize sales effectiveness and quality across their BPO partner network. The role involves leading training sessions, ensuring content accuracy, and providing ongoing support to BPO trainers to elevate revenue performance.
LogisticsMobile AppsRide SharingSoftwareTransportation
Responsibilities
Lead trainings and TTT sessions for BPO trainers on the 10-day onboarding, evergreen modules, and initiative launches
Ensure that facilitation guides, role plays, and QA frameworks are properly understood and applied by BPO trainers
Partner with Enablement to validate content accuracy, provide feedback on gaps, and ensure commercial concepts are not diluted during delivery
Manage ongoing calibration sessions with BPO trainers to reinforce quality and consistency across sites
Act as the first line of feedback for Enablement on delivery challenges, regional nuances, and trainer capability gaps
Support with local and region specific content updates
Qualification
Required
At least 3 years of experience in training & development
Some experience designing learning materials
Strong communication, time management, teamwork, collaboration, and prioritization skills
Previous facilitation experience
Some business or creative writing experience
Relevant training certifications
Stakeholder management and project management
3+ years of experience specifically in a B2B or B2C Sales Enablement, Sales Training, or Sales Coaching role within a high-growth or tech environment
Demonstrated ability to design, develop, and implement blended learning solutions (including e-learning, virtual, and in-person) for a remote/outsourced sales workforce
Direct experience working with, or managing training for, Business Process Outsourcing (BPO) partners in a multinational context
3+ years of relevant experience with proven facilitation experience, ideally with exposure to L&D or enablement in a sales context
Advanced organisational skills with the ability to handle multiple assignments
Fluency in English
Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes
Ability to adapt global curricula to regional market realities and to support localization with relevant examples and scenarios
Proficiency with core sales tools (Salesforce, Seismic, Outreach/Groove) to model best practices for BPO trainers
Preferred
Certification or advanced training in a recognized Sales Methodology (e.g., Challenger Sale, SPIN Selling, Sandler Training)
Proficiency with Learning Management Systems (LMS) administration and e-learning authoring tools (e.g., Seismic)
Strong sales background in SMB sales, with hands-on experience in selling, objection handling, and value-based pitching
Familiarity with training methods and techniques
Benefits
You will be eligible to participate in Uber's bonus program
May be offered other types of comp
You will also be eligible for various benefits
Company
Uber
Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.
H1B Sponsorship
Uber has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (830)
2024 (796)
2023 (684)
2022 (954)
2021 (750)
2020 (638)
Funding
Current Stage
Public CompanyTotal Funding
$35.56BKey Investors
William AckmanPayPalToyota Motor
2025-09-08Post Ipo Debt· $2.25B
2025-05-13Post Ipo Debt· $1B
2025-01-01Post Ipo Equity· $2.3B
Recent News
2026-01-09
2026-01-08
2026-01-08
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