RUNNER (XIAMEN) CORP. · 2 weeks ago
Bilingual Information Technology Specialist
Charlotte, NC
Full-time
Onsite
Mid Level
$80K/yr - $100K/yr
3+ years expRUNNER (XIAMEN) CORP. is seeking a Bilingual Information Technology Specialist to assist in handling EDI issues and improving integration processes for U.S. retail customers. The role involves collaborating with both U.S. and Chinese teams to enhance system specifications and address daily operational challenges.
Building Materials
Responsibilities
Assist sales representatives in handling EDI issues related to daily order operations for THD/Lowe’s, including but not limited to correcting and rectifying EDI 856 ASN messages, pushing EDI 850 orders into the system, re-pushing EDI 850 orders with errors, and handling exceptions when 3PLs receive EDI data
Based on the actual business development of the U.S. company, interface with retail customers regarding EDI order processes, identify gaps, and organize and document any data logic loopholes and deficiencies in the EDI integration established by USRN. Then, propose improvement suggestions
Assist the Chinese technical team in compiling, organizing, establishing, and enhancing EDI standard specifications (EDI specifications) for different customer business operations that USRN interfaces with
Based on the order models and development needs of U.S. retail customers, understand and analyze the pain points of American employees and teams in operating internal systems of RUNNER Group, including Salesforce, SAP, MRP, etc. Provide feedback and guide the Chinese technical team in system upgrades and improvements
Cooperate with and support the Chinese technical development team in EDI/API integration development and improvement with U.S. customers and third-party 3PLs. The integration content includes but is not limited to retail order fulfillment processes, warehouse inventory receipt and inventory checks, and purchase inventory delivery notes. Assist in communication and organization between China and the U.S., as well as daily testing and maintenance
Cooperate with and support the development of data integration between USRN's purchase orders and external third-party information, including but not limited to logistics information status and purchase shipment status of purchase orders. Assist in communication and organization between China and the U.S., as well as daily testing and maintenance
Handle daily system issues for U.S. employees, such as OA usage, WeCom errors, email problems, Salesforce usage, and MRP/SAP usage inquiries
Based on the system requirements arising from the business development of the U.S. company, assist the U.S. and Chinese teams in identifying and evaluating new system resources and matching capabilities
Qualification
Required
Over 3 years of work experience in IT technical services
Proficient in both Chinese and English
Based in the U.S. with a background of long-term living in the country and familiarity with local language and expressions
Experience in interfacing with retail customer order systems and a thorough understanding of order types and operational models of local U.S. retail customers, including but not limited to business models such as RDC/DFC/Drop-ship of Lowe's & The Home Depot
A certain level of understanding of U.S. inventory procurement operations and the operations of U.S. 3PLs
Familiarity with EDI and API languages
Familiarity with system platforms such as SAP, TMS, Salesforce, and WMS
Company
RUNNER (XIAMEN) CORP.
Founded in 1978, Runner Group is a leading technology-based healthy home group specializing in the Kitchen and Bath industry, water purification industry, air purification industry health care industry and other integrated industries.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase