This job has closed.

Solstice Marketing · 3 weeks ago

Sales and Customer Service Representative

Folsom, CA

Full-time

Onsite

New Grad, Entry Level

Solstice Marketing is one of the nation's fastest-growing firms in the industry, specializing in brand engagement and customer acquisition. They are seeking a passionate Sales and Customer Service Representative to create positive interactions with customers and facilitate the sales process for telecommunications products.

Marketing & Advertising

Responsibilities

Meet with new and existing customers to guide them through the sales process & ensure superior customer satisfaction

Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention

Recommend telecommunications products and services to customers based on their needs, and focus on quality and transparency in pricing

Build and nurture long-lasting client relationships to ensure their ongoing happiness and brand loyalty

Stay informed about our client's initiatives and services to effectively communicate with customers, promote the brand effectively, and boost sales

Accurately record and manage customer account details to ensure smooth service activations and installations

Work together with top-performing Sales and Customer Service Representatives to deliver seamless service and quickly address customer concerns or inquiries

Help achieve sales goals, identify new opportunities, and implement targeted outreach strategies to drive the business forward

Qualification

Customer service experienceSales experienceAccount managementRelationship managementCommunication skillsInterpersonal skillsProblem-solving skillsSelf-motivatedGoal-orientedDynamic adaptability