M.C. Dean, Inc. · 2 weeks ago
Program Support Specialist 3 - San Jose, CA
San Jose, CA
Full-time
Onsite
Mid, Senior Level
$110K/yr - $130K/yr
5+ years expM.C. Dean, Inc. is a leader in Building Intelligence, designing and maintaining cyber-physical solutions for critical facilities. The Program Support Specialist 3 will drive project initiatives, manage stakeholder communications, and ensure deliverables are met while contributing technical expertise to the team.
Information Technology
Responsibilities
Plan requirements with internal customers and usher projects through the entire project lifecycle
Develop project artifacts such as: Project Plans, Trackers, RACI's, Close Out Reports, and other project related documentation
Host kick-off meetings with stakeholders, gather/scope project requirements, and report project status on a regular basis
Be responsible for problem solving, anticipating issues and risks, identifying communication gaps, and managing escalations
Support the team as they organize the cross-functional team to hit roadmap goals, track progress, analyze risks, drive and document decisions, and communicate status
Drive strategic projects to streamline and scale work
Types of projects will be: Internally developed tools, operationalizing new physical security system technologies, and process improvement efforts
Qualification
Required
High School Diploma/GED with 10+ years of experience
Associate's Degree with 8+ years of experience
Bachelor's Degree with 5+ years of experience
Experience in professional writing, editing, and document production required
Excellent organizational skills and ability to work well under pressure; managing numerous interruptions
Accuracy and attention to detail
Must be an effective communicator with excellent written and oral communication skills
Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing
Must have strong multitasking skills
Must have strong computer skills in word processing, spreadsheets, databases, and interaction with customer portals and advanced knowledge of MS Office Suite
Experience authoring responses to statements of work, staffing plans, past performance sections, management plans, and executive summaries
5+ years of managing technical/IT related projects and developing project management artifacts such as project plans, RACI's, risk matrix's, lessons learned, and other similar documentation
5+ years of building/developing/automating processes and solutions to improve an organizations efficiency and effectiveness
5+ years of experience managing products, road-maps, and communicating product features/bug fixes to stakeholders
Experience with driving programs and initiatives within organizations
Ability to solve ambiguous problems
Excellent analytical, technical, problem-solving, communication, and organizational skills
Preferred
PMP or Agile related project management certifications
Experience in Physical Security Systems such as Access Control and/or Video Management Systems
Benefits
Medical, dental, vision, life, and disability insurance
Paid-time off
Tuition reimbursement
401k Retirement Plan
Military Reserve pay offset
Paid maternity leave
Company
M.C. Dean, Inc.
M.C. Dean, Inc. offers comprehensive technological systems in Washington.
5001-10000 employees
H1B Sponsorship
M.C. Dean, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (21)
2023 (23)
2022 (14)
2021 (18)
2020 (17)
Funding
Current Stage
Late StageLeadership Team
Bill Dean
Chief Executive Officer
Chris Frazier
Marcomm Business Partner
Recent News
EIN Presswire
2025-11-14
2025-10-04
2025-10-01
Company data provided by crunchbase