Gem · 3 days ago
Senior GTM Systems Manager
San Francisco, CA
Full-time
Hybrid
Senior Level
$155K/yr - $185K/yr
6+ years expGem is an AI-first all-in-one recruiting platform that is looking for a Senior GTM Systems Manager to enhance their go-to-market systems. The role involves designing and building workflows across the commercial lifecycle, ensuring system reliability, and optimizing processes for sales and customer success teams.
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Responsibilities
Designing usable GTM workflows (end-to-end)
Optimize for end-user usability, not just technical correctness
Reduce friction for Sales and CS
Ensure workflows scale as our product catalog and segments expand
Support both sales-led and self-service-adjacent motions
Own How Revenue Cloud Supports Our GTM Motion
Configure products, pricing, discounting, and approvals
Shape quoting that is fast, accurate, and maintainable
Expand capabilities where they clearly add value
Partner with consultants for specialized CPQ or complex builds
Turn Tools Into a Connected System
Design workflows that increase signal flow, and reduce tool sprawl
Activate capabilities we already pay for before adding new ones
Own The GTM Data Foundation
Maintain a clean, well-documented data model
Design fields and structures that support segmentation, reporting, forecasting, and market architecture
Balance precision with usability — data that’s technically perfect but unusable doesn’t help
Bring Insight Into The System Of Record
Integrate signals from Gong, Pylon, Vitally, and support systems
Improve deal inspection, forecasting quality, and renewal risk visibility
Reduce reliance on manual rep updates
Qualification
Required
6–10+ years in Salesforce / GTM systems / Revenue Operations systems roles
Strong hands-on experience with Salesforce Flows, validation rules, and declarative automation
Experience configuring Revenue Cloud or CPQ in real GTM environments
Deep understanding of pipeline, quoting, renewals, and expansions
Proven ability to design systems with end-user usability in mind
Strong GTM intuition — understands how Sales, CS, Finance, and self-service motions actually work
Ability to make smart tradeoffs: build vs simplify vs outsource
Comfortable operating as a senior IC and primary owner
Clear, confident communicator across technical and non-technical partners
Salesforce Admin or Advanced Admin certification
Preferred
Deeper Revenue Cloud / CPQ experience
Experience in multi-product or multi-segment GTM environments
Familiarity with AI-enabled GTM tools (e.g., Pylon, Actively AI)
Basic Apex literacy (helpful, not required)
Benefits
Highly competitive salary & equity
10-year window to exercise your stock options
Supportive Flexible Time Off program
16 paid holidays, including regular company-wide wellness days
Best-in-class medical, dental & vision insurance
$1,200 annual stipend for learning and development opportunities
16 weeks of Paid Parental Leave for birthing and non-birthing parents
New Parent Perks totaling $1,500 and flexibility upon return to work
Company
Gem
Gem is a recruiting platform that integrates with third-party applications such as LinkedIn, Gmail, etc.
51-200 employees
H1B Sponsorship
Gem has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (3)
Funding
Current Stage
Growth StageTotal Funding
$148MKey Investors
ICONIQ GrowthGreylockAccel
2021-09-28Series C· $100M
2020-07-16Series B· $37M
2019-03-12Series A· $9M
Leadership Team
Steven Bartel
Co-founder / CEO
Susan Phan
CFO & COO
Recent News
caixinglobal.com
2026-01-14
Business Standard India
2025-12-21
2025-12-10
Company data provided by crunchbase