Woodward Design+Build · 4 months ago
Director of Operations - Woodward Millwork Group
Covington, LA
Full-time
Onsite
Director/Executive
10+ years expWoodward Design + Build is a leader in the design and construction community, and they are seeking a Director of Operations for their Millwork Group. This leadership role is responsible for overseeing project management and installation teams to ensure successful execution of millwork projects, maintaining high standards of quality and customer satisfaction.
ConstructionProduct DesignReal Estate
Responsibilities
Lead, coach, and develop a team of Project Managers to deliver projects with precision, professionalism, and accountability
Foster a high-performance culture grounded in continuous improvement, collaboration, and Woodward Millwork Group’s core values
Provide mentorship and technical guidance on scope management, scheduling, budgeting, change orders, and client communications
Conduct regular performance reviews, establish KPIs, and ensure consistent execution of project management best practices
Oversee the full portfolio of active projects, ensuring adherence to scope, budget, and schedule
Monitor project financials, profitability, and risk across the department, proactively addressing underperformance
Ensure all Project Managers are properly reviewing contract documents, scopes of work, and estimates to set each job up for success
Enforce standard operating procedures for managing CPRs (Critical Path Reports), RFIs, submittals, and closeout processes
Lead weekly project review and production meetings, driving alignment between Project Managers, Fabrication, Engineering, and Field teams
Ensure consistent tracking and reporting of project lifecycle milestones, from hand-off through close-out
Promote clear communication and collaboration between project managers and internal partners in purchasing, estimating, fabrication, and installation
Identify bottlenecks and coordinate solutions that reduce delays, rework, and cost overruns
Serve as an escalation point for client issues, schedule delays, scope changes, and other high-impact concerns
Ensure that Project Managers are managing client expectations professionally and transparently throughout each project
Oversee delivery of excellent customer service through timely communication, quality work, and proactive problem-solving
Ensure all projects are executed to meet AWI, QCP, FSC, and other applicable industry standards
Champion Lean practices, 5S standards, and a culture of safety across the Millwork Group
Lead post-project reviews to capture lessons learned and drive continuous improvement in future work
Qualification
Required
10+ years of experience in architectural millwork or construction project management, with at least 3 years in a senior or director-level leadership role
Proven track record of managing large project portfolios with strong financial and schedule outcomes
Deep knowledge of millwork fabrication, installation, AWI standards, and custom project execution
Strong leadership, communication, and mentoring skills
Proficient in project management tools and systems (e.g., PROCORE, eCMS, Microsoft Project)
Excellent organizational and strategic thinking abilities
Visionary leader with a hands-on, detail-oriented management style
Committed to excellence, ethics, and accountability
Results-driven with a strong focus on profitability and schedule performance
Skilled at building strong teams and cross-functional alignment
Professional, collaborative, and customer-focused
Must be able to lift and or push/pull objects between 0 and 25 pounds
Prolonged periods sitting at a desk and working on a computer
Ability to work outside of regular business hours as required
Must be able to operate a motor vehicle
Ability to travel to off-site locations in a timely and efficient manner
Must have functional vision to include close and far distance viewing. In addition, it may require color vision, peripheral vision, and depth perception
Must be able to read corporate policies, emails, and other materials
Must be able to hear instructions, conversations, etc
Benefits
Paid Time Off
401(k) with company match
Paid Family Medical Leave - Maternity Leave, Family Caregiving Leave, Personal Medical Leave, Bereavement Leave
Health Savings Account
Health, Vision, Dental, and Life Insurance
Paid Holidays
Mentorship and Career Growth
Company
Woodward Design+Build
Woodward Design+Build is a construction company that offers architectural and engineering services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Sean Tynan
Chief Financial Officer
Joel Ross
Director Of Strategic Partnerships
Recent News
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2025-03-05
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