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Getinge · 2 weeks ago

Warehouse Management System (WMS) Analyst - Fraser, MI

Fraser, MI

Full-time

Onsite

Entry, Mid Level

$62K/yr - $78K/yr

1+ years exp

Getinge is a company dedicated to making life-saving technology accessible for more people. The Warehouse Management Systems (WMS) Analyst serves as the on-site liaison between operations management and IT, responsible for system maintenance, troubleshooting, and ensuring optimal configurations for WMS operations.

BiotechnologyHealth CareLife ScienceMedicalMedical Device

Responsibilities

Expert knowledge of Blue Yonder WMS from an operational perspective; Able to data mine, conduct investigations, make adjustments, troubleshoot problems, and develop best practices

Educating end users with regards to functionality of the technology onsite while providing excellent customer service to internal and external customers

Document and communicate problem resolutions. Keep up to date on current issues across the Blue Yonder- WMS environment

Identify and drive WMS improvements and represent the business in future development work

Serve as a liaison between IT and the site team on WMS issues

Troubleshoot and resolve support requests related to the WMS or any related interfaces or ancillary systems

Responsible for project development and implementation to develop, implement and monitors sites performance systematically

Develops, maintains, and ensures clear and effective documentation of WMS processes and procedures. This includes general SOP’s as well as customer specific processes at the site level

Responsible for all sign on requests (i.e., user access requests, Profiles, system issues), follow ups, and associated troubleshooting

Qualification

Blue Yonder WMSWarehouse operationsSupply Chain knowledgeAnalytical skillsMS Office proficiencyCoaching skillsCommunication skillsTime management

Required

Expert knowledge of Blue Yonder WMS from an operational perspective; Able to data mine, conduct investigations, make adjustments, troubleshoot problems, and develop best practices

Educating end users with regards to functionality of the technology onsite while providing excellent customer service to internal and external customers

Document and communicate problem resolutions. Keep up to date on current issues across the Blue Yonder- WMS environment

Identify and drive WMS improvements and represent the business in future development work

Serve as a liaison between IT and the site team on WMS issues

Troubleshoot and resolve support requests related to the WMS or any related interfaces or ancillary systems

Responsible for project development and implementation to develop, implement and monitors sites performance systematically

Develops, maintains, and ensures clear and effective documentation of WMS processes and procedures. This includes general SOP's as well as customer specific processes at the site level

Responsible for all sign on requests (i.e., user access requests, Profiles, system issues), follow ups, and associated troubleshooting

Able to train and support end users with continuous process improvement; monitor end user performance and determining ongoing training needs

Able to coach and motivate end users through effective communication, demonstrating abilities to introduce efficiencies

Excellent time management, communications, decision-making, organization, human relations, presentation, negotiation, and mediation skills

Detail oriented and excellent analytical skills

Proficient computer skills, experience in MS Office, including Word, Excel, Access, and PowerPoint

1-3 years of experience as a warehouse management system subject matter expert supporting Blue Yonder in a distribution environment

Proven relevant knowledge of Supply Chain, plant and/or warehouse operations