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The NRP Group LLC · 2 months ago

Maintenance Supervisor

Sherman, TX

Full-time

Onsite

Mid Level

The NRP Group LLC is a recognized leader in multifamily development and property management, promoting a culture of growth and connection among its team members. The Maintenance Supervisor is responsible for overseeing all maintenance operations within the community, ensuring high standards of service and safety while managing team performance and resident satisfaction.

Commercial Real EstateFinancial ServicesReal Estate

H1B Sponsor Likely

Responsibilities

Direct and oversee all aspects of maintenance of the community

Schedule and perform preventative maintenance, inspections, nighttime lighting audits, and janitorial services

Maintain accurate records for all required reporting and record keeping outlined by NRP policy

Walk the property daily to uphold curb appeal and monitor safety issue

Schedule and coordinate apartment turns, including assistance with resident move out and apartment renovations

Follow expense guidelines, monitor operating expenses, and make recommendations for cost saving strategies for the community

Manage inventory and storage area, purchasing adequate maintenance materials for service requests and apartment turns, keeping an accurate log of supplies

Communicate and advise Community Manager on recommendations for capital improvements and maintenance requirements for annual budget

Coordinate all contracted services. Solicit and analyze bids, assess work once completed, and track invoices to guarantee timely payment

Complete all service requests and apartment turnovers in line with NRP policy and procedure

Supervise use of property golf carts and all other major tools and equipment when applicable

Notify Community Managers with solutions for any safety or liability concerns as well as preventative maintenance needs

Conduct and document monthly safety meetings including procedures, training, safety equipment, • MSDA and use of equipment

Perform other duties as required

Complete service requests from residents and team members in a timely fashion, in accordance with company policy

Ensure excellent customer service with courteous and professional attitude toward all customers and team members

Audit key tracking system daily and weekly

Participate in after-hours emergency requests and ensure property staff coverage 24 hours a day, 7 days a week

May occasionally be required to assist at other properties

Run errands to support the property as necessary

Support and assist Community Manager and Recruiting Department with new hire selection

Train, coach, and mentor team members, ensuring appropriate training is received

Create a team environment: hold weekly team meetings; manage by goals, open communication

Generate work and on-call schedule for service employees

Provide ongoing feedback to team members. Evaluate team members through scheduled formal written performance reviews. Take corrective action as necessary according to company policy

Provide recommendations for compensation adjustments, promotions, and terminations

Qualification

Maintenance managementPreventative maintenanceCustomer serviceInventory managementTeam leadershipCommunication skillsProblem-solving

Required

Under the direction of the Community Manager, the Maintenance Supervisor is responsible for all physical aspects of the apartment's community, coordinating and performing maintenance and repair services, ensuring curb appeal and quality of apartment homes, responding to customer service requests, and adhering to all safety policies

Direct and oversee all aspects of maintenance of the community Schedule and perform preventative maintenance, inspections, nighttime lighting audits, and janitorial services