Kustom US · 1 month ago
Regional Sales Manager
MIchigan Center, MI, US
Full-time
Onsite
Mid, Senior LevelKustom US is a nationally acclaimed, industry-leading property restoration firm that helps communities recover after disasters. As a Regional Sales Manager, you will lead and develop teams to drive growth and build trust-based relationships, while collaborating across functions to ensure seamless project execution.
Construction
Responsibilities
Lead, coach, and support Territory Account Executives in proactive prospecting through cold outreach, networking, referrals, and industry events
Establish clear expectations around activity, pipeline health, and revenue performance
Review pipeline, forecasts, and activity regularly to drive accountability and consistency
Support and coach solution-based presentations that demonstrate why Kustom is the trusted partner when disaster strikes
Support Territory Account Executives in becoming a first call when clients experience a property loss – calm, reliable, and ready to help
Coach your team on engaging decision-makers across commercial, industrial, and residential markets
Step in on strategic, complex, or high-impact opportunities as needed
Model and reinforce Kustom’s values through professionalism, empathy, and urgency
Partner closely with local and national operations leaders to ensure seamless project handoff and execution
Encourage cross-functional collaboration with estimators, operations leaders, and emergency response teams
Serve as a connector between Sales, Operations, and Marketing to align expectations and execution
Proactively engage with HR on recruitment, onboarding, performance management, and retention strategies for sales team
Monitor market trends, relevant industry activity, and high-risk opportunities such as weather and local events
Coach your team on identifying and pursuing growth opportunities across key verticals including hospitality, healthcare, senior living, multifamily, storage, and more
Translate market insights into actionable strategies and priorities to help identify new markets, service opportunities, and competitive gaps
Qualification
Required
Proven success leading teams responsible for full-cycle B2B sales in a service-based environment including goal-setting, tracking progress, and driving results through consistent execution
Skilled at building trust with clients, referral partners, and internal stakeholders and able to coach others on navigating relationships from the front desk to the C-suite
Confident delivering clear expectations, feedback, and coaching to team members with strong presentation, negotiation, and follow-through skills
Strong CRM discipline with the ability to coach others on data integrity and comfortable holding others accountable to activity, pipeline health, and outcomes
Able to lead calmly through urgent, fast-moving situations and comfortable balancing competing priorities while supporting team performance
Willing to continuously develop people leadership, sales strategy, and industry knowledge but curiosity, coachability, and leadership growth matter most
A valid Driver's License and the ability to travel up to 50% within the region to support multi-site, multi-state clients is required
Preferred
Salesforce preferred
restoration experience is a plus
Benefits
Health, dental, vision, 401(k), PTO, and more
Company
Kustom US
Kustom US is a construction company that provides disaster restoration services.
Founded in 1968
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Cyprium Investment Partners
2020-10-29Debt Financing
Leadership Team
Leo Koo
Chief Financial Officer
K
Kevin Sheppard
President & COO
Recent News
2024-12-29
Company data provided by crunchbase