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Cyncly · 1 month ago

Implementation Analyst II

Solon, OH, United States

Full-time

Onsite

Entry, Mid Level

$55K/yr - $89K/yr

2+ years exp

Cyncly is a global technology powerhouse transforming the way customizable products and spaces are imagined and managed. The Implementation Analyst II will work closely with project teams to ensure successful product implementations and provide customer support to maximize the value of solutions offered.

Information TechnologySoftware

Responsibilities

Work closely with internal and customer project teams to deliver successful implementations of FeneTech products

Provide support and guidance to our customers to help them quickly get value out of our product and solution offerings

Test configuration and solutions to ensure they satisfy customer requirements

Manage and update task assignment to meet company and customer commitments

Creates and updates client facing documentation including, but not limited to, meeting minutes and trip reports

Support knowledge transfer to other team members or FeneTech groups

Commitment to building long and lasting client relationships

Develops an overall understanding of the industries FeneTech serves

Travel is required

Qualification

ERP implementation experienceSoftware implementationFenestration manufacturing processesSQLService orientedCommunicationProblem-solving skillsDetail OrientedWork independently