Pinnacle Propane, LLC · 1 month ago
Regional Account Manager - North
Lawrence, KS, US
Full-time
Hybrid
Mid Level
3+ years expPinnacle Propane is a leading propane distribution company serving communities across nine U.S. states, and they are seeking a proactive Regional Account Manager to drive growth in the North region. The role involves managing customer relationships, driving sales growth, and ensuring a positive customer experience throughout the lifecycle.
EnergyOil and Gas
Responsibilities
Customer Portfolio Management: Build, nurture, and manage relationships with new and existing customers using prospecting, relationship-building, and closing skills
Customer Engagement: Travel regularly to customer sites to educate, conduct sales, perform site surveys, and provide support on commercial and operational tasks
Customer Lifecycle Ownership: Oversee customer experience from onboarding through offboarding, ensuring a positive experience throughout
Sales Growth: Drive new sales volume by securing contracts through organic leads, marketing-driven prospects, and personal outreach
CRM and Data Management: Use Salesforce.com to manage customer database health, track new prospects, and report opportunities
Onboarding Ownership: Facilitate new customer onboarding to ensure seamless transitions and satisfaction
Goal Achievement: Meet and exceed annual volume and margin goals as set by the Commercial Leadership team
Marketing Support: Assist in executing customer events and follow up on leads within your coverage area
Customer Success Measurement: Communicate a positive ROI for all new customers to Operations and Commercial teams
Payment Assistance: Support Accounts Receivable with customer payments, ensuring compliance with terms
Project Management: Prioritize and monitor ongoing projects, providing performance updates as needed
Qualification
Required
3-5 years in B2B sales and customer relationship management, with decision-makers
Skilled in CRM tools (Salesforce preferred) and Microsoft Office (Excel, PowerPoint, Outlook)
Familiarity with the Oil and Gas or related sectors
Ability to engage and influence stakeholders, including C-level executives
Creative, proactive, and solution-oriented, with an entrepreneurial approach
Preferred
Strong interpersonal and influencing skills
Adaptable and responsive to change
Effective pipeline management
Results-driven, customer-focused
Eager to learn and conduct research for solutions
Benefits
Comprehensive Benefits: Including medical, dental, and vision insurance.
Life Insurance: Financial protection for you and your family.
Community Impact: Paid day off for volunteering to give back to the community.
Paid Time Off: Including PTO and company holidays to help you recharge.
Retirement Savings: Employer contributions to support your financial future.
Company
Pinnacle Propane, LLC
Pinnacle Propane is a leading supplier and distributor of LPG (Liquified Petroleum Gas) in the U.S.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
GIGI G.
Human Resources Business Partner
Kadra Alexander
Director, Legal & Chief Compliance Officer
Company data provided by crunchbase