Assistant Branch Manager I Lexington Branch jobs in United States
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Rockland Trust ยท 2 weeks ago

Assistant Branch Manager I Lexington Branch

positionLexington, MA, United States
timeFull-time
remoteOnsite
seniorityMid Level
money$28/hr - $31/hr

Rockland Trust is seeking an Assistant Branch Manager to support the Branch Manager in daily operations and business growth. The role focuses on ensuring exceptional customer service and creating a motivating team environment.

Payments

Responsibilities

Supporting the Branch Manager in overseeing daily operations
Driving business growth
Ensuring exceptional customer service
Creating a positive and motivating team environment to help staff meet branch goals and objectives
Cultivating a customer-centric retail environment focused on identifying and providing team-based solutions for customer financial needs
Ensuring that every customer receives a consistent World Class Customer Experience with every branch staff interaction whether in person, over the phone, or through digital channels
Personally executing a high level of customer service and modeling these behaviors to the staff

Qualification

Customer serviceSales skillsTeam leadershipConsultative approachMotivating team environment

Required

High School Graduate
Ability to support the Branch Manager in overseeing daily operations
Ability to drive business growth
Ability to ensure exceptional customer service
Ability to create a positive and motivating team environment
Ability to help staff meet branch goals and objectives
Ability to cultivate a customer-centric retail environment
Consultative, team-oriented sales personality
Outstanding personal customer skills
Responsibility for ensuring that every customer receives a consistent World Class Customer Experience
Ability to execute a high level of customer service
Ability to model customer service behaviors to the staff

Company

Rockland Trust

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Rockland Trust is a small community bank that is FDIC insured and has over 80 locations.
dateFounded in 1907
location
Waltham, Massachusetts, USA
people-size1001-5000 employees
web-link
http://www.rocklandtrust.com

Funding

Current Stage
Public Company
Total Funding
unknown
1986-05-23IPO

Leadership Team

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Jeffrey Tengel
Chief Executive Officer
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Edward Jankowski
Chief Technology and Operations Officer
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