InvoiceCloud, Inc. · 4 weeks ago
Senior Legal Operations Manager
Boston, MA
Full-time
Hybrid
Mid, Senior Level
$130K/yr - $150K/yr
4+ years expInvoiceCloud is a fast-growing fintech leader recognized for its commitment to reducing digital exclusion and enhancing payment processes. The Senior Legal Operations Manager is responsible for optimizing legal workflows and supporting commercial contracting needs to drive operational excellence and revenue acceleration.
Hiring Manager
Keith F.
Responsibilities
Executes commercial contract work—including review, revision, drafting, and maintenance—in support of accurate, timely deal progression and earlier revenue recognition
Manages high-volume legal intake across Salesforce, Asana, Teams, and Outlook to ensure timely stakeholder response
Uses metrics such as contract cycle time and request throughput to identify bottlenecks and prioritize work
Actively follows up on outstanding legal items to maintain momentum through contract execution
Operates autonomously as the senior point of contact for contract inquiries, legal research, and analysis of terms, providing clear and concise guidance
Coordinates directly with outside counsel on contracting, litigation, collections, and intellectual property matters to ensure continuity and clarity
Builds strong partnerships with cross-functional teams—including Sales, Finance, Legal, Customer Success, and Security—to align on contract strategy and risk considerations
Leads stakeholder discussions, prepares status updates, and maintains documentation that ensures alignment throughout the contract lifecycle
Designs scalable legal workflows, documentation standards, and intake processes that improve visibility, reduce friction, and strengthen audit readiness
Maintains organized and complete contract files—including amendments, supplemental agreements, and supporting materials—to ensure accurate, auditable records
Tracks operational KPIs to generate insights that support forecasting, risk awareness, and continuous improvement
Standardizes templates, governance routines, and coordination practices to improve consistency across legal tasks
Enhances legal operations through effective use of Salesforce, Asana, Slack, Teams, Guru, and other systems that increase transparency and operational control
Experiments with modern legal operations practices to refine intake triage, documentation workflows, and automation capabilities
Uses GenAI and automation to draft routine agreements, compare clauses, identify deviations from standards, and streamline analysis—reducing manual effort and improving turnaround times
Translates insights from legal tech, dashboards, and process data into actionable improvements that scale with business growth
Qualification
Required
Bachelor's degree or equivalent practical experience in legal operations, contracting, business operations, or a related field
4+ years of experience supporting commercial contracting or legal operations in a corporate, SaaS, or professional services environment
Experience reviewing and interpreting commercial agreements and partnering with cross-functional teams on contracting workflows
Ability to manage multiple priorities with consistent follow-through and organized documentation practices
Demonstrated capability to maintain accurate, auditable records in a fast-paced environment
Proficiency with workflow, collaboration, or CRM tools such as Salesforce, Asana, Teams, Slack, or similar platforms
Effective communication skills with experience supporting decisions and influencing without authority
Commitment to continuous learning, process improvement, and adapting quickly in a high-growth organization
Company
InvoiceCloud, Inc.
InvoiceCloud provides modern digital payment, customer engagement, and outbound disbursement solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Bob Bennett
CEO
Bob Lapides
President Government, Utilities and Business Services Division and Co-Founder of Invoice Cloud
Company data provided by crunchbase