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San Francisco Giants · 4 weeks ago

Guest Services Usher/ Greeter

Oracle Park, SF

Full-time

Hybrid

New Grad, Entry Level

$19.37/hr - $21.37/hr

The San Francisco Giants are looking for Ushers/Greeters to join their Guest Services Department for the 2026 season. In this role, you will serve as an ambassador for the Giants and Oracle Park, ensuring guests have a safe and enjoyable experience while providing excellent customer service.

Sports

Culture & Values

Responsibilities

Greet guests with a positive attitude at all times, offering to help them before they have to come to you

Perform line management duties ensuring proper access in a safe, efficient manner

Greet guests at entry gates and scan their tickets

Facilitate giveaways

Provide wayfinding around the Park directing guests to sections, seats, restrooms, food options etc

Escort guests to their seats while sometimes using a wheelchair

Check tickets for proper access to levels, sections and seats

Monitor seating sections and aisles, keeping them clear

Communicate guest-related incidents or safety issues to Security and Maintenance ensuring safety and cleanliness

Operate elevators and/or monitor escalators for safe usage

Qualification

Customer serviceConflict resolutionSafety awarenessMulti-taskingCommunication skills

Required

Safety consciousness and provide excellent customer service and communication skills

Able to work flexible hours - weekdays, nights, weekends and holidays based upon the event schedule

Comfortable on your feet and moving around (up and down stairs, ramps, walkways etc.) during shifts as well as working in small spaces (such as an elevator)

Punctual (on time for your scheduled shifts)

Flexible in working different positions and performing different functions

Great at multi-tasking in a fast-paced team environment collaborating with others

Comfortable working outdoors subject to various weather conditions

Proactive and comfortable working with conflict de-escalation, resolution and problem solving