Pretium Enterprise Services, India · 3 weeks ago
Diligence QC Analyst III (Full-Time)
United States
Full-time
Remote
Senior Level
5+ years expSelene Holdings is a multiple-lines business financial services firm with a focus on mortgage servicing and loan diligence. The Quality Control Analyst III is responsible for ensuring high-quality loan reviews, providing feedback to analysts, and acting as a subject matter expert in compliance and underwriting guidelines.
Financial Services
Responsibilities
Responsible for the Quality Control examination of loan reviews completed by Loan Review Analysts
Provide real time feedback to Loan Review Analysts pertaining to errors and determining corrective actions
Ensure regulatory compliance for loans reviewed
Identify trends of errors and escalate to management/legal
Develop deep understanding of specific client guidelines
Handle escalated and countered client conditions with minimal guidance
Assists with loan review system testing and enhancement
Acts as a subject matter expert on particular topics for Loan Review Analysts and other QCs, assisting with problem solving, issue resolution and loan review guidance
Provides guidance on daily matters, such as, questions regarding Underwriting Guidelines or Compliance questions relating to TRID, Reg X, TILA or others to QCs and LRAs
Maintains high level of confidentiality to protect privacy rights
Adheres to internal controls to reduce errors and customer complaints
Responsive to internal and external customers’ needs in a timely, accurate and professional manner
Run QC the QC control checks in addition to Loan Review Analyst QC checks
Review and enhance procedures and address issues that may hinder accuracy, timeliness and or deadlines
Provides coaching and training to staff to ensure company and department goals and key performance indicators (KPIs) are met
Qualification
Required
Maintains a current knowledge of underwriting guidelines, investor guidelines, regulatory compliance and TRID practices
Minimum 5-7 years mortgage underwriting and mortgage quality control within the origination or due diligence space
Strong understanding of condition clearing processes and their impact on loan grades
Good understanding of the credit rating agency requirements
Good knowledge of USPAP standards, supplemental valuation products and reconciliation
Ability to produce underwriting reports, analyze results, identify issues and take corrective actions
Experienced with reading, analyzing and understanding various loan servicer pay histories and servicing documentation
Developing leadership skills with the ability and experience to manage people
Effectiveness as a team player
Ability to easily prioritize job duties according to the needs of the company
Strong sense of professionalism and positivity
Excellent oral and written communication skills
Ability to develop rapport with all levels of associates and establish credibility
Excellent listening skills and the ability to use good judgment
Strong interpersonal/relationship building skills
Problem solving and decision making ability
Ability to produce quality work
Ability to think and solve problems strategically
Strong analytical and organizational skills
Excellent attention to detail
Ability to multi-task and consistently meet multiple deadlines
Minimum 5-7 years' experience with emphasis on non-agency underwriting and QC desired
Experience in second level reviews; escalations and performance management required
Working knowledge of and experience with Microsoft Office (Word, Excel, and Outlook)
Preferred
Bachelor's degree preferred
Previous experience with mortgage due diligence software, Andor, MSP, Black Knight/LPS and Fiserv preferred
Benefits
Paid Time Off (PTO)
Medical, Dental &Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays
Company paid Life Insurance
Matching 401(k) Plan
Company
Pretium Enterprise Services, India
Pretium Enterprise Operations India Private Limited (PES India) is a subsidiary of Pretium Partners, LLC.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase