PagerDuty · 2 days ago
Software Engineer I - Product Development
PagerDuty, Inc. is a global leader in digital operations management, seeking a Software Engineer I to join their core feature engineering team. In this role, you will build and ship customer-facing features, collaborate with product and UX teams, and maintain production systems to enhance digital experiences for enterprise customers.
AnalyticsCloud ComputingInformation TechnologyIT ManagementSaaSSoftware
Responsibilities
You will work with a wide range of systems, processes, and technologies to build features and solve customer problems
You will build and ship new customer-facing features, working directly with a product manager, customer support team, and a team of engineers
You will collaborate with other teams (such as product, UX, and other engineering teams) to deliver the highest quality experience on all platforms
You will provide code reviews for your fellow team members
You, along with your team members, will own and maintain the production systems that you build over the long term, be on-call for production issues, and steer the future direction of the components
Participating in your team’s on-call rotation, triaging and addressing production issues as they arise
Qualification
Required
1+ years of development experience working on customer-facing and web-based systems
Proficiency in at least one modern programming language (e.g., Python, Java, TypeScript/JavaScript, Go, or Ruby)
Experience working in an agile environment with iterative development and fast feedback
Experience with tools that ensure your high-quality work makes a smooth, automated, repeatable transition from your machine to our staging and production environments
Solid understanding of web or service development basics (APIs, HTTP, JSON, REST)
Familiarity with version control and collaborative workflows (Git, pull requests, code reviews)
Clear, concise communication and a collaborative, growth-oriented attitude
Test-first mindset: can write unit/integration tests and reason about correctness
Preferred
Bachelor's degree in Computer Science or related field, or equivalent practical experience
Experience with modern AI assisted coding environments such as Cursor, Claude, Windsurf, etc
Public cloud engineering on AWS
Benefits
Comprehensive benefits package
Flexible work arrangements
Company equity*
ESPP (Employee Stock Purchase Program)*
Retirement or pension plan*
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs
Company
PagerDuty
PagerDuty is an operations performance platform that helps monitor IT infrastructure, detect issues, and resolve incidents.
H1B Sponsorship
PagerDuty has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (7)
2023 (7)
2022 (12)
2021 (9)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$523.6MKey Investors
AccelHarrison Metal
2023-10-10Post Ipo Debt· $350M
2019-04-10IPO
2018-09-06Series D· $90M
Recent News
2025-12-31
2025-12-29
2025-12-29
Company data provided by crunchbase