Bilingual Customer Service Representative – Spanish-English jobs in United States
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TTEC · 2 days ago

Bilingual Customer Service Representative – Spanish-English

TTEC is an award-winning company focused on creating exceptional customer experiences. As a Bilingual Customer Service Representative, you will resolve customer concerns and provide support through various communication channels, ensuring a positive customer experience.

ConsultingInformation TechnologyOpen SourceOutsourcingSoftwareWealth Management

Responsibilities

Be the face and smile of the operations
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues

Qualification

Bilingual communicationCustomer service experienceProduct knowledgeComputer experienceVerbal communicationWritten communication

Required

6 months or more of customer services experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Great written and verbal communication skills in Spanish-English
Computer experience

Benefits

Paid time off (PTO)
Wellness and healthcare benefits
Tuition reimbursement

Company

TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions.

Funding

Current Stage
Public Company
Total Funding
$1.61B
2021-11-23Post Ipo Debt· $1.5B
2019-12-06Post Ipo Equity· $110M
1996-08-09IPO

Leadership Team

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Kenneth I. Tuchman
Chairman and CEO
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Judi Hand
Chief Revenue Officer
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Company data provided by crunchbase