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Samsung Research America (SRA) · 2 weeks ago

Senior People Operations Analyst

665 Clyde Avenue, Mountain View, CA, USA

Full-time

Onsite

Senior Level

$105K/yr - $144K/yr

5+ years exp

Samsung Research America is seeking a detail-oriented and proactive Senior People Operations Analyst to enhance their Human Resource Information System (HRIS) and streamline HR processes. The role involves managing HRIS, ensuring data integrity, supporting strategic initiatives, and collaborating with team members to improve employee experience and operational efficiency.

Consumer ElectronicsDigital SignageInformation TechnologyMedical DeviceSoftware

Work & Life Balance

Responsibilities

Administer and maintain the HR Information System (HRIS) including Workday and ServiceNow

Manages audit and quality control processes to ensure data integrity and appropriate user access across HR systems

Serve as the primary point of contact for HRIS-related inquiries, providing end-user support and troubleshooting assistance

Identify and define problems with collecting and analyzing data, and draw valid conclusions, with recommendations

Analyze HR metrics and generate actionable reports to support decision-making and strategic planning

Collaborate cross-functionally with team members at all levels to develop forward-thinking strategies for system enhancements, integrations, process improvement and employee experience

Support the creation and maintenance of journey maps for both system process and end-user experiences

Contribute to a collaborative team environment by sharing diverse perspectives, learning from others, and shifting workloads flexibly as needed

Stay up-to-date with industry trends, emerging technologies, and HRIS best practices

Preform special projects and additional duties as assigned

Qualification

HRIS managementWorkdayServiceNowData analysisReport writingInterpersonal skillsAttention to detailOrganizational skillsCommunication skills

Required

Bachelor's degree in Human Resources, Business, Data Analytics, or a related field

5+ years of experience in HRIS or relevant experience

Adept at managing confidential data with the utmost discretion and integrity

Strong technical proficiency with various HRIS (e.g., Workday, ServiceNow) and data analysis tools (e.g., Excel, Tableau)

Significant skill in leveraging and troubleshooting HR related systems to effectively solve complex business issues

Strong understanding of database relationships and experience in complex report writing using various tools

Exceptional attention to detail, with a commitment to delivering high-quality, accurate work

Highly organized and self-directed, with the ability to thrive in a fast-paced, dynamic environments – effectively balancing multiple priorities with a clear sense of urgency and the ability to perform independently under pressure

Excellent interpersonal skills with the ability to build and maintain positive relationships across teams

Strong written and verbal communications skills