Operations Training Supervisor jobs in United States
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NABIS · 2 weeks ago

Operations Training Supervisor

Nabis is the #1 licensed cannabis wholesale platform in the world, providing a technology-first approach to the cannabis industry. The Operations Training Supervisor is responsible for developing and delivering training programs to ensure operational consistency and high performance across warehouse operations.

CannabisLogisticsMarketplace

Responsibilities

Develop, maintain, and continuously improve training materials, including SOP documentation, onboarding guides, job aids, and process updates, ensuring alignment with central operating standards
Deliver hands-on and classroom-style training for new hires and existing employees across warehouse functions, including inbound, outbound, inventory, transportation, and compliance related workflows
Set clear expectations for performance, quality, safety, and compliance, ensuring employees understand both the 'how' and the 'why' behind operational processes
Partner with site leadership to assess training needs, identify skill gaps, and design targeted training plans to improve productivity, accuracy, and service levels
Observe employee performance on the floor and provide real-time coaching, feedback, and retraining as needed to reinforce best practices and SOP adherence
Track and report on training completion, certification status, and post-training performance metrics, providing regular updates to the Central Operations Manager
Support operational launches, process changes, and system rollouts by developing and deploying training plans that enable smooth adoption across teams
Ensure all training programs support compliance with state and federal cannabis distribution regulations, safety requirements, and internal audit standards
Collaborate with Central Operations, People, and site leadership to align training initiatives with operational goals, staffing plans, and performance expectations
Maintain organized training records and documentation to support audits, compliance reviews, and continuous improvement efforts
Gather feedback from trainees, supervisors, and operations leadership to improve training effectiveness and relevance
Stay current on operational changes, tools, and industry best practices, updating training content and delivery methods accordingly

Qualification

Training program developmentLast-mile distributionLogistics experienceAnalytical skillsCommunication skillsOrganizational abilitiesRouting software familiarityMS Office proficiencyGoogle Suite proficiencyVideo production skills

Required

Must be 21 years or older to work in the cannabis industry
Customer Service: 2+ years of experience
Last-mile distribution and logistics: 2+ years of experience
Associate degree OR 2 years relevant work experience
Outstanding communication and people skills
Knowledge of manual and systematic warehouse movement
Ability to lift 50 lbs., bend, stretch, and twist
Ability to pass a pre-employment background check
Monday - Friday on-site work availability
Ability to work occasional weekend shifts
Clean driving record
Excellent organizational and leadership abilities
Outstanding communication and people skills
Collaborative problem-solving abilities
Detail-oriented and highly analytical work habits
Excellent time management skills
Low-ego, adaptable, and high EQ
Familiarity with routing-based software platforms
Able to have disciplinary conversations with employees
Familiarity with MS Office, Google Suite, and various business software (e.g., ERP, CRM)
Strong customer service, verbal/written communication, and interpersonal skills
Must be able to multitask, meet deadlines, and perform duties with a high degree of accuracy and attention to detail

Preferred

Video production/editing skills a major plus

Benefits

Medical/Dental/Vision is offered to all full-time employees.

Company

NABIS

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Nabis is the #1 licensed cannabis wholesale marketplace.

Funding

Current Stage
Growth Stage
Total Funding
$59M
Key Investors
Humble Cannabis SolutionsBabel VenturesY Combinator
2026-01-06Debt Financing· $5M
2026-01-06Corporate Round· $4M
2022-05-01Undisclosed· $4M

Leadership Team

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Jun S. Lee
Founder & Co-CEO
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Vincent Ning
Founder, CEO & CTO
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Company data provided by crunchbase