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NCSA College Recruiting · 21 hours ago

Commercial Strategist & Operations Sr. Coordinator

United States

Full-time

Remote

Mid, Senior Level

3+ years exp

NCSA College Recruiting is the world largest college recruiting platform, providing student-athletes content, tools, coaching and access to a network of 40,000 college coaches across 37 sports. The Commercial Strategist & Operations Sr. Coordinator leads the planning, execution, and optimization of virtual events and related initiatives, ensuring seamless delivery, audience engagement, and performance analysis.

Consumer Services

Responsibilities

Lead and manage technical setup and support to ensure seamless delivery of all virtual events and workshops, minimizing technical disruptions and enhancing attendee experience

Manage all workshop host operations, recruitment, training, scheduling, performance, and payroll, driving quality through data-driven decisions, continuous improvement, and alignment with KPIs and revenue growth goals

Contribute to developing and executing strategies that increase engagement (e.g., average participation rate, chat engagement, etc.) by understanding audience behaviors and post-workshop propensity to enroll (PTE) to improve lead score and attachment to conversion from events

Partner with Marketing to create and optimize event and promotional content that aligns with conversion targets and audience segmentation, driving increased click-through and registration rates

Maintain and internally publish segmented audience lists and the event calendar to ensure accuracy in scheduling and communications, reducing unforeseen conflicts and delivery errors for targeted and premium offers

Track and analyze performance metrics (e.g., attendance rates, engagement levels, conversion outcomes), maintain and publish dashboards, and deliver actionable insights that inform strategic decisions and improve event impact

Coordinate, maintain and publish workshop sport, grad year, and other attribute-centric host scheduling, updates, and logistics to support on-time workshop execution and resource alignment, aiming to increase audience-to-host affinity, reduce operational delays and create a seamless presentation experience

Assist with full-cycle event setup, including but not limited to, submitting pre-workshop marketing requests, event name creation in RecruitMatch, and automation workflows, to streamline operational efficiency

Collaborate with internal stakeholders to communicate key updates, troubleshoot issues, and provide insights that guide ongoing strategic improvements

Qualification

Event coordinationCommercial strategyMarketing operationsData analysisAudience engagementOrganizational skillsEffective communicationTeam collaborationTime managementAttention to detail