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University of Southern Indiana · 3 weeks ago

Manager of Development Information Systems

Evansville, IN

Full-time

Onsite

Mid Level

$55K/yr - $60K/yr

3+ years exp

The University of Southern Indiana is a public higher education institution located on a beautiful 1,400-acre campus in Evansville, IN. They are seeking a Manager of Development Information Systems to manage the CRM used by the Development office, specifically the Raiser’s Edge NXT database, while collaborating with various departments and ensuring data integrity and reporting standards.

AlumniE-LearningEducationHigher EducationUniversities

No H1B

Responsibilities

Responsible for the official data reporting and analysis operations of the Development office which include: Serving as primary lead on all data requests and inquiries. For each data request, analyze informational needs, determine requirements, establish reasonable deadlines, and distribute and explain completed output to user. Verify data produced meets such requests

Produce regular and special Raiser’s Edge NXT queries, exports, and lists for Development and Alumni Engagement and Volunteer USI, and other offices upon request

Provide basic and standard fundraising reports for gift and constituent activity

Prepare fiscal year-end report of charitable gifts and pledges for Annual Report/Honor Roll of Donors and VSE report

Update and maintain all daily, weekly and monthly queries, exports, and lists to ensure routine data reporting is available to Development and Alumni Engagement and Volunteer USI, and other offices upon request. This includes regular campaign and gift reports to the Director of Development

Coordinate with various Development officers in scheduling the processing of annual fundraising and appeal letters. Create necessary outputs for the annual giving programs

Build and maintain dashboards to support fundraising campaigns, prospect management, and other annual giving goals

Craft complex reports to provide insights into donor retention, donor types, and donor acquisition. Additionally produce reports to assist in the strategic planning of development efforts to make informed data driven decisions and forecast development outcomes

Analyze, review, and rewrite programs to increase operating efficiency or adapt to new University initiatives

Maintain appropriate records, including documentation of procedures for producing reports, program development, and subsequent revisions

Maintain master schedule for production of reports

Ensure data integrity including: Perform routine data hygiene and data audits within Raiser’s Edge NXT to ensure accuracy and consistency of constituent records

Maintain compliance with CASE and institutional data integrity standards to support accurate reporting and effective donor stewardship

Represent Development and Alumni Engagement and Volunteer USI on the University's data committees

Analyze and perfect reporting skills, meeting user needs and working to create a high quality database of valuable information

Recommend and oversee methods for obtaining accurate data in an efficient manner

Supervise all data entry including:

Establish and enforce very clear data entry standards and procedures

Coordinate and supervise the input of biographical data into Raiser's Edge NXT

Train and mentor staff on best practices for data entry and system utilization

Develop and maintain a procedure manual for data entry into Raiser's Edge NXT

Responsible for training or supervising the training of the Development and Alumni Engagement and Volunteer USI staff on Raiser's Edge NXT

Serve as the primary point of contact for Blackbaud user support. Monitor Raiser’s Edge NXT usage and stay current on Blackbaud products to inform users of current updates, including additions or features, deletions, and other modifications to the system

Lead the testing for software revision updates to Raiser's Edge NXT

Serve as primary database administrator for Raiser's Edge NXT by adding users, maintaining security, maintaining code tables, and making other configuration changes as necessary

Perform the graduate import using Omatic Cloud. Occasionally correct data using imports and global changes

Interface with Information Technology personnel to maintain data integration between Raiser’s Edge NXT and the software utilized for student and finance data

Assist gift processing team by troubleshooting issues when needed. Additionally suggest recommended gift/record adjustments while performing constituent records review and reporting

Other duties as assigned

Qualification

Raiser's Edge NXTData analysisDatabase administrationAlumni/development softwareData integrityMicrocomputer proficiencyWord processingSpreadsheet proficiencyEmail proficiencyCommunication skillsInterpersonal skills