The START Center for Cancer Care ยท 1 day ago
Financial Counselor
San Antonio, TX
Full-time
Onsite
New Grad, Entry LevelThe START Center for Cancer Care is a pioneering organization dedicated to providing premier cancer care. They are seeking a Financial Counselor to assist patients with insurance verification, financial assistance, and billing inquiries while collaborating with medical staff to ensure accurate financial operations.
Health CareOncology
Responsibilities
Verify patient insurance coverage, co-pays, deductibles, and benefits for oncology treatments
Provide detailed financial information and estimates to patients regarding treatment costs
Ensure the proper coding and submission of insurance claims related to oncology care
Assist patients in understanding their insurance benefits, out-of-pocket costs, and financial responsibilities
Identify financial assistance programs available through pharmaceutical companies, non-profits, and other resources
Work with patients to create payment plans and discuss available financial options
Serve as the main point of contact for patients seeking financial guidance or assistance
Address patient inquiries related to billing, payments, and insurance coverage
Educate patients on how to navigate the financial aspects of their care, including cost-saving options and available support services
Collaborate with oncology physicians, nurses, and other office staff to ensure timely and accurate billing
Coordinate with external financial support agencies to secure funding or aid for patients when applicable
Maintain accurate records of patient interactions, payment arrangements, and financial assistance applications
Ensure compliance with HIPAA and all other confidentiality and legal requirements regarding patient financial information
Provide regular reports on financial counseling activities, payment collections, and outstanding balances to management
Qualification
Required
High school diploma or equivalent required
Strong knowledge of insurance verification, payment systems, and financial assistance programs
Excellent communication and interpersonal skills with the ability to explain complex financial concepts to patients
Ability to handle sensitive information with confidentiality and empathy
Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously
Proficient in using office software (e.g., Microsoft Office) and electronic health record (EHR) systems
Preferred
Previous experience in medical billing, financial counseling, or oncology care is highly preferred
Benefits
Competitive wages
Benefits
Yearly bonus opportunities
Company
The START Center for Cancer Care
START Center provides leading-edge cancer treatment backed by a deep commitment to advancing toward a new era in cancer care.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Travis Ryals
Chief Information Officer / Data Privacy Officer
Recent News
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