InComm Payments ยท 1 day ago
Dispute Coordinator I
Columbus, GA
Full-time
Onsite
Entry Level
1+ years expInComm Payments is a global leader in financial technology innovation, seeking a Dispute Coordinator I to join their Financial Services team in Columbus, GA. The role involves overseeing and managing the dispute life-cycle from start to finish, requiring strong customer service skills and an analytical mindset.
Financial Services
Hiring Manager
Lesley Wetterow
Responsibilities
Assist customers with the dispute process and manage the dispute life-cycle end to end
Manage the adjustment process and ensure successful processing within allotted timeframes
Work to ensure all association charge-back regulations are adhered to while attempting the highest recovery rate possible and minimal losses to the company
Work with bank sponsors, processors, and associations to ensure best practices are being followed
Organize, investigate, and track customer dispute inquiries to completion
Qualification
Required
Microsoft Office knowledge (Word, Excel, etc.)
Ability to make timely decisions and multitask
Ability to manage time and organization of daily responsibilities
1-2 years of related work experience
Preferred
Basic knowledge of Regulation E compliance (this is not required)
Benefits
Competitive salary and benefits
Training opportunities
Career path and growth opportunity
Strong team and company culture
Exciting, dynamic work environment
Employee Referral Bonus Program - Teir I
Company
InComm Payments
InComm Payments is an innovative global payments technology provider.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Joshua Stoddart
Senior Vice President, CTO
Scott Meyerhoff
CFO
Recent News
2024-05-24
Company data provided by crunchbase