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Ball Corporation · 1 day ago

Functional Technical Analyst, Network

Westminster, CO

Full-time

Hybrid

Entry, Mid Level

$75K/yr - $105K/yr

2+ years exp

Ball Corporation is a world leader in manufacturing sustainable aluminum packaging, recognized as one of Newsweek's 2023 Top 100 Global Most Loved Workplaces. The Functional Technical Analyst will provide technical expertise and support in IT Services, focusing on designing and administering complex network environments while collaborating with solution architects to meet business needs.

Food and BeverageManufacturingPackaging ServicesRemote Sensing

Comp. & Benefits

Responsibilities

Design, deliver, administer and support complex environments including Cisco Networking Products (Wireless Security, Routers, Switches, Voice), Catalyst SD-WAN and related datacenter and branch office hardware infrastructure technologies

Design and implement monitoring, capacity and configuration management of complex technologies, ensuring acceptable performance and adherence to all defined service level agreements

Administer complex network infrastructure in a large corporate environment with global locations and 15k+ user base

Perform all duties within ITIL best practices guidelines for Incident, Change, Request, and Problem

Adhere to all security best practices, and governance and compliance laws such as HIPAA, SOX, GDPR, etc

Defines detailed specifications, in compliance with the operations architecture (which include infrastructure and security), to solve complex, business problems

Adhere to all security best practices, and governance and compliance laws such as HIPAA, SOX, GDPR, etc

Collaborate with internal customers to elicit their business concerns and translate them into system development requirements; define internal customer needs and required functionality early in the system development cycle

Participate in planning initiatives, feasibility studies, cost/benefit analyses, new systems design, detailed project workplan and effort development, and implementation timelines

Participate in planning initiatives for system testing and configuration

Provide input for the development of detailed project workplans and effort estimates for solution development

Design systems test requirements to ensure fail-safe integration of the solution into the production system

Support defect escalation and identification of root cause

Communicate technical requirements in enough detail to IT stakeholders across domains, and conversely communicate technical solutions to BAs in non-technical terminology

Assists with application maintenance by analyzing, monitoring, and correcting complex software defects

Participates in efforts to resolve production-based technical issues

Qualification

Cisco Networking ProductsNetwork Infrastructure AdministrationITIL Best PracticesSoftware Development MethodologiesTechnical Development ExperienceBusiness Analysis ToolsCommunication SkillsPresentation Skills

Required

Broad training in a related field usually acquired through college

Job related experience for 2-5 years minimum

Experience with analysis level tools for: activity diagrams, use cases, business rules, and system level features

Expertise in various software development methodologies, e.g., XP, iterative

Good presentation and communication skills, with the ability to translate and clearly formulate technical issues for technical and non-technical stakeholders

Technical development experience, with knowledge of associated tools, and software development lifecycle experience