RHA Health Services, LLC · 4 weeks ago
Program Manager l
Goldsboro, NC
Full-time
Onsite
New Grad, Entry LevelRHA Health Services is dedicated to helping individuals with intellectual and developmental disabilities, mental health, and substance use needs live their best lives. The Program Manager I for IDD Services is responsible for overseeing service delivery and integration of individual care plans, ensuring compliance with regulations, and supporting individuals in achieving their personal goals.
Health Care
Responsibilities
Manage and oversee the delivery of services to individuals and integration of their individual care plans
Monitor and evaluate care plans to adjust and implement improvements as needed
Spend time in the homes ensuring all established requirements are met for case plans, case reviews, home visits and supervision plans to maintain excellent consumer care
Complete consistent review of data in the billing system to ensure timely documentation of service delivery notes
Review program documentation for accuracy so that billing of services rendered can be submitted for reimbursement
Respond to all crisis calls on caseload, during work hours whether in the home, community, or day program
Monitor staffing hours at group homes, ensuring staffing is within budget and matches funding levels
Ensure all services comply with applicable federal, state and agency statutes, administrative codes, policies, and procedures
Prepare and submit required reports and documentation in a timely manner
Accurate and timely completion of Critical/Reportable Incident Reports according to state mandates and submitted within required timeframes
Ensure that the state-mandated home visits are completed, and any additional if warranted, to maintain optimum quality of service delivery
Observe and maintain confidentiality as mandated in HIPAA regulations
Participate in on-call rotation determined by unit needs
Participate in Individual Service Plan (ISP) meetings for supported individuals on your assigned caseload making service-related recommendations as needed and maintaining a person-centered approach
Advocate for individuals' rights and ensure they receive appropriate services
Coordinate with healthcare providers, therapists, support coordinators, and other members of the circle of support team to deliver comprehensive support for persons on your caseload
Participate actively in Human Rights Committee
Foster relationships with community partners and stakeholders
Promote community integration and inclusion for individuals with IDD
Maintain optimum communication with providers, stakeholders and referring agencies
Attend and participate in community and state meetings as needed
Collaborate with ISC’s, Conservators/Family Members, Therapists, and members of the clinical management team
Qualification
Required
A minimum of 18 years of age required
High school diploma or equivalent, required
Ability to work independently and as part of a team
Valid driver's license and reliable transportation required
Preferred
Bachelor's degree preferred
Experience working directly with individuals with developmental disabilities preferred
Benefits
Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
Employee perks and discount program: to help you save money!
Paid Time Off (full-time employees only)
Health/Insurance (full-time employees only)
401(k) retirement savings program
Wellbeing Programs: Physical, Emotional and Financial
Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
Training: Free CPR, first aid, and job-specific training opportunities
Company
RHA Health Services, LLC
At RHA Health Services, the people we serve and support are at the very center of everything we do.
Founded in 1989
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-08-05Acquired
Leadership Team
Jeanne Duncan
Chief Executive Officer
Sandy Feutz
Chief Operating Officer
Recent News
2025-03-01
Company data provided by crunchbase