Purely Digital Marketing ยท 4 weeks ago
Client Billing and Appointment Coordinator
St Augustine, FL
Contract
Hybrid
Entry Level
$24/hr - $24/hr
1+ years expPurely Digital Marketing is a company that values its people and clients, aiming to help local business owners navigate the digital marketing landscape. The Client Billing and Appointment Coordinator will be responsible for managing client communications, setting appointments for the sales team, and handling billing processes efficiently.
AdvertisingDigital MarketingGraphic DesignInformation TechnologySEMSocial Media MarketingWeb Design
Responsibilities
Check and respond to emails
Call new leads to get a sales appointments scheduled
Check and respond to messages and comments from social channels and text messages
Update our FAQ list based on questions received
Update and optimize scripts based on feedback during emails/calling
Actively update leads list and CRM based on conversations
Maintain/organize calendars for sales staff (reschedule or cancel appointments when needed, etc.)
Update and maintain our leads lists
Follow up with warm/hot leads
Input lead information from set appointments into our CRM
Attend weekly meeting with sales team
Assist with updating/organizing our follow-up campaigns and outreach
Light billing work includes scheduling new payments, sending invoices, sending invoice reminders, calling clients to help with billing setup if necessary, getting updated card info, etc
Qualification
Required
Have at least 1 year experience with appointment setting for another company or agency
Understand how to manage a sales pipeline/lead flow
Have experience handling objections and overcoming them
Must be available to work during EST 11 am - 4 pm Monday through Friday and able to attend weekly meetings with the sales team
Must be proficient in written and spoken English
Ability to self govern and work independently
Must strive to embody the Purely Digital Marketing core values: Integrity, Hard Work, Work/Life Balance, Accountability, Growth (Personal and Business) and Attention to Detail
Preferred
Experience working with Highlevel is a plus but not required
Experience working with Quickbooks
Benefits
Commission based on the appointments set and closed ($100 for each sale closed through their appointment set)
Compensation for this role will be evaluated every 6 months
Company
Purely Digital Marketing
Purely Digital Marketing specializes in website design, graphic design, social media advertisement, and Google ads.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase