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ADI Global Distribution · 1 day ago

Inside Sales Associate II

Louisville, KY

Full-time

Hybrid

New Grad, Entry Level

$15.14/hr - $25.78/hr

ADI Global Distribution is part of the Resideo family and is rapidly growing, seeking to enhance its Sales Team. The Inside Sales Associate II will manage existing customer accounts, build strong relationships, and drive business growth through sales while ensuring exceptional customer service and account management.

ElectronicsHardwareManufacturingSecurityWholesale

No H1B

Responsibilities

Drive business growth by closing sales

Identify possible improvement opportunities

Understand products, systems, and procedures

Serve as the lead point of contact for all customer account management matters

Develop trusted advisor relationships with key accounts and customer stakeholders

Ensure the timely and successful delivery of our products according to customer needs and objectives

Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)

Resolving complaints and preventing additional issues by improving processes

Keeping accurate records pertaining to inventory and account notes

Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Responsible for keeping current customers satisfied and delivering exceptional customer service on a day-to-day basis

Maintain Existing Customers

Manage Sales Cycle

Provide Excellent Customer Support

Raise Escalations

Work with Larger Sales Organizations

Providing support to other duties as assigned

Qualification

Sales experienceCCTV knowledgeIP technologies knowledgeAV technologies knowledgeSecurity knowledgeCustomer serviceMulti-tasking abilitiesProficient in ExcelProficient in WordProficient in PowerPointProficient in OutlookCommunication skillsOrganization skills