Markel · 1 month ago
Claims Research Specialist - State National
Markel is a fortune 500 company with a global presence in insurance and investment operations. The Claims Research Specialist role involves obtaining, researching, and compiling information on claims filed for settlement, ensuring accuracy and completeness before files are sent to claims adjusters.
Insurance
Responsibilities
Answer and respond to telephone inquiries from clients and borrowers
Request status updates from vendors (i.e. appraisers, skip-tracers)
Obtain missing information on files by contacting appropriate contact via phone, fax or email
Ensure files have required information and documentation before going to the adjuster
Assist borrowers, providers, and clients with problems or questions regarding their claims and/ or policies
Document files with pertinent information
Responsible for aligning with state laws, policies and company procedures
Other duties as assigned or required
Qualification
Required
Knowledge of claims processing required
Basic Microsoft Office Skills (Word, Excel, Outlook and Internet Explorer) required
Typing of 45 wpm
Good attention to detail
Ability to multi-task
Good verbal and written communication skills
Good time management and organizational skills
High School Diploma or equivalent required
Previous experience working in a claims environment required
1-3 years of general office experience required
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future
Preferred
Knowledge of Collateral Protection Insurance helpful
Insurtrak knowledge helpful
Benefits
Competitive benefit programs
Health, dental and vision insurance plan options
Optional life, disability, and AD&D insurance
401(k) with employer match contributions
Employee Stock Purchase Plan
PTO
Corporate holidays
Floating holidays
Parental leave
Company
Markel
As the insurance operations within the Markel Group Inc.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-05-28
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