T3 Live · 4 weeks ago
Operations Support
T3 Live, through its subsidiary Trade With the Pros, is dedicated to empowering students with practical trading knowledge. The Operations Support Specialist will assist in operational execution across various departments, ensuring smooth workflows and providing support for events and the Charlotte/Huntersville Center.
Financial Services
Responsibilities
Support company-wide operational workflows, including documentation, reporting, and internal coordination across teams
Assist with preparing, organizing, and distributing operational documents related to classes and events
Ensure accurate submission of event data for sales tracking, finance reporting, and operational metrics
Assist with data entry, audits, and updates within HubSpot CRM to maintain clean and accurate records
Coordinate information flow between Sales, Operations, Events, and Leadership to ensure alignment
Handle inquiries and provide high-level support to students, prospects, and internal team members
Assist with planning and coordination of classes and special events
Support logistics such as schedules, materials, and post-event follow-ups
Help ensure event documentation and reporting are completed and submitted correctly and on time
Provide on-site support for the Charlotte/Huntersville Center as needed, ensuring smooth daily operations
Assist with guest experience, student support, and hospitality during in-center events
Coordinate office needs including supplies, equipment readiness, and general center organization
Qualification
Required
College degree or equivalent professional experience
Experience in operations, administrative support, event coordination, or related roles
Strong organizational skills with the ability to manage multiple priorities
Excellent written and verbal communication skills
Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Docs/Sheets
Detail-oriented with strong follow-through and accountability
Ability to work independently while collaborating across teams
Proven experience providing exceptional customer service and hospitality while maintaining professionalism in fast-paced environments
Flexibility to work occasional weekends throughout the month as required by classes and operational schedules (not every weekend)
Preferred
Experience using CRM systems (HubSpot preferred)
Benefits
Health, dental, and vision insurance
Opportunities for professional development and career advancement
Supportive team environment focused on innovation and efficiency