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WTW · 1 month ago

Senior Surety Client Service Specialist

500 North Akard Street, Dallas, TX, 75201, US

Full-time

Onsite

Senior Level

WTW is a leading global advisory, broking and solutions company that helps clients turn risk into a path for growth. The Senior Surety Client Service Specialist manages day-to-day client needs, including bond requests and billing issues, while supporting Producers and Account Executives with prospecting and account management initiatives related to surety and insurance clients.

ConsultingInformation TechnologyInsuranceMedicalService Industry

No H1B

Responsibilities

Manage day-to-day needs for clients, including bond requests, billing issues, bond reports

Responsible for requesting periodic informational updates, analyzing them and then communicating data to underwriters

Responds to clients’ needs and questions relating to account bond program, project limits and specific project opportunities

Communicates with underwriters on status of account or individual bond approvals

Issues original bonds as needed

Works with the surety team to develop appropriate carrier submissions and may present final proposals to prospects

Gather information from prospective clients, completing high level bond reviews and assisting in the resolve of carrier and client accounting, billing and collections issues

Demonstrate ability to effectively communicate with internal and external clients/peers/sureties

Support other surety staff as needed or assigned

Attend client meetings as required

Qualification

Client managementSurety knowledgeData analysisCommunication skillsTeam collaboration

Required