Maldonado Nursery & Landscaping Inc. · 4 weeks ago
Branch Manager
Maldonado Nursery & Landscaping, Inc. is a leading landscape service provider in South Texas, dedicated to delivering quality services to commercial and residential clients. The Maintenance Division Branch Manager will act as a client liaison, ensuring customer satisfaction while managing job sites, personnel, and equipment to achieve revenue goals.
Responsibilities
Develop long-term relationships and communicate on a regular basis with key clients
Inspect key client properties to monitor performance and overall job quality
Ensure MNLSA existing accounts are renewed each year
Coordinate and manage client service teams
Develop annual budgets
Work with the Maintenance Division executives to accurately track branch performance
Ensure billing is completed in a timely and accurate manner
Ensure all contracts are executed correctly
Ensure proper use and care of all branch assets
Identify staffing needs
Monitor branch safety record and implement methods to improve safe workplace practices
Monitor and guide Account Managers as they train Crew Leaders and Laborers
Implement and enforce policies and procedures as issued by MNLSA
Understand and accurately estimate jobs
Ensure proper paperwork is completed for all employee changes
Communicate with, counsel, train, discipline, review, and develop growth plan(s) for employees
Achieves grounds management operational objectives by contributing information and recommendations to strategic plans and reviews
Prepares and completes action plans; implements production, productivity, quality, and customer-service standards; resolves problems; completes audits; identifies trends and determines system improvements
Work at a fast-paced environment while operating with a high sense of urgency
Must uphold company policies, procedures, and company core values at all times
Qualification
Required
Develop long-term relationships and communicate on a regular basis with key clients
Inspect key client properties to monitor performance and overall job quality
Ensure MNLSA existing accounts are renewed each year
Coordinate and manage client service teams
Develop annual budgets
Work with the Maintenance Division executives to accurately track branch performance
Ensure billing is completed in a timely and accurate manner
Ensure all contracts are executed correctly
Ensure proper use and care of all branch assets
Identify staffing needs
Monitor branch safety record and implement methods to improve safe workplace practices
Monitor and guide Account Managers as they train Crew Leaders and Laborers
Implement and enforce policies and procedures as issued by MNLSA
Understand and accurately estimate jobs
Ensure proper paperwork is completed for all employee changes
Communicate with, counsel, train, discipline, review, and develop growth plan(s) for employees
Achieves grounds management operational objectives by contributing information and recommendations to strategic plans and reviews
Prepares and completes action plans; implements production, productivity, quality, and customer-service standards; resolves problems; completes audits; identifies trends and determines system improvements
Work at a fast-paced environment while operating with a high sense of urgency
Must uphold company policies, procedures, and company core values at all times
Company
Maldonado Nursery & Landscaping Inc.
With over 34 years of experience, Maldonado Nursery and Landscaping is one of the largest privately owned landscape and irrigation contractors in the state of Texas.