Triangle Package Machinery Co. · 3 weeks ago
Applications Engineering - Accessories & OEM Specialist
Triangle Package Machinery Co. is a company specializing in packaging solutions, and they are seeking an Applications Engineering - Accessories & OEM Specialist. This role is responsible for managing accessory orders and OEM bag machine projects, providing technical sales support, and ensuring effective communication between customers and internal teams.
Packaging & Containers
Responsibilities
Accessory orders: Manage the orders from sales entry through final checkout
OEM Sales: Assist in qualification of new prospects and projects, facilitating product evaluations and testing as necessary as they apply to the JRPM Pouch Fillers and ELWIN VFFS Bag Machine
Using the configurator, price book, and other reference information, prepares new machine quotes, ensuring consistent use of Triangle’s standards, accurate description of customer needs, and good alignment with customer application requirements
Proactively manage OEM bagger and Accessory projects, interface with sales staff, coordinate discussions with OEM customers, manage sales order expectations, clarify information, and ultimately ensure common understanding between customers, sales representatives, engineering, production, and service teams
Process sales order changes by gathering change request information, preparing change quotes as necessary, and publishing change orders to internal teams and the customer
Review and/or modify line layouts and die lines. Create technical presentations and written communication that convey application requirements for customer projects, new machine orders, and Triangle’s future equipment offerings
Support the sales team by representing Triangle Package Machinery Co. at OEM customer visits, kick off meetings, IFATs and FATs, ensuring that relevant notes and technical information are well documented, and action items are promptly communicated and managed through completion
Ensure full project documentation is archived and organized, including communication records, customer approvals, notes, photos, videos, and other project data
Facilitate customer meetings, both virtually and on-site, with occasional travel required (approximately 15%)
Other duties as assigned
Qualification
Required
Experience with packaging, food processing, or similar automation equipment in a sales or technical capacity
Experience or ability to learn UGNX and/or AutoCAD software to create or make changes to machine line layouts and package design die lines, or otherwise present technical details as customer needs require it
Must be able to communicate effectively at all levels in the organization. This includes being skilled at written and verbal technical communication, with the ability to identify and clarify missing information or unclear requirements proactively
Proficiency with MS office products and experience or ability to learn Microsoft Dynamics ERP and ARAS PLM computer systems
Experience with CRM software
Track record of establishing positive working relationships with customers
Employee will be communicating with a wide range of contacts. Most importantly, the employee will represent the company during in-person and remote meetings with customers. Additionally, this individual must be comfortable proactively finding information by communicating with contacts in sales, engineering, purchasing, service, assemblers, marketing, accounting, and with Triangle customers
Leadership skills and promotion of a teamwork-focused environment will be critical to the role. Candidates should also demonstrate an ability to self-start solution plans to existing problems and explore all resources available that might enable those solutions
Preferred
A college degree with a technical or business background is preferred
Benefits
Comprehensive medical, dental, vision and pet insurance.
Life and disability insurance.
401k Retirement savings plan with company match.
Flexible Spending Account - FSA
Paid time off and holidays.
Employee assistance program.
Opportunities for professional development and growth.
Company
Triangle Package Machinery Co.
Founded in 1923, Triangle Package Machinery Company provides sanitary food packaging equipment, including vertical form-fill-seal (VFFS) bag machines, combination weighers, horizontal cartoners and tray loading/depositing systems.