The Reach Key West, Curio Collection by Hilton · 1 day ago
Complex Group Sales Manager - Casa Marina Key West, A Curio Collection
Key West, FL
Full-time
Hybrid
Entry, Mid Level
1+ years expCasa Marina Key West and The Reach Key West, part of the Curio Collection by Hilton, is seeking a Complex Group Sales Manager to join their sales team. This role involves supporting Group Sales at both properties, focusing on managing Small Group Sales and building relationships with customers to secure group opportunities.
Hospitality
Responsibilities
Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals
Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams
Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals
Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent
Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy
Understand the customer and the business leaders expectations. Adapt to a changing market
Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel
Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events
Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market
Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market
Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts
Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs
Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards
Create and execute plan to shift share from your competitors
Engage in outside sales activities to uncover needs, build relationships and to win new business
Negotiate contracts and commission agreements with end-user customers and intermediaries
Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers
Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed
Qualification
Required
Minimum Years of Experience: Minimum of one year of Hotel experience in guest contact areas
Highly professional presentations and oral and written communication skills
Ability to travel on short notice and adaptable to schedule changes
Preferred
Bachelor's Degree preferred
Previous sales experience preferred
Delphi knowledge strongly preferred
Benefits
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Available benefits may vary depending upon property-specific terms and conditions of employment.
Company
The Reach Key West, Curio Collection by Hilton
Situated on the only private natural sand beach in Key West, The Reach Key West, Curio Collection by Hilton™ offers guests a pure, authentic escape into the heart of Conch culture.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase