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Sentry Credit, Inc. · 3 weeks ago

Collections Agent

Everett, WA

Full-time

Onsite

New Grad, Entry Level

Sentry Credit, Inc. is a full-service agency specializing in 3rd-party account receivables, emphasizing compassionate collections. They are hiring for the Collections Agent role, where the main responsibilities include managing calls, negotiating payment plans, and ensuring compliance with industry standards.

ConsumerFinancePayments

Responsibilities

Manage inbound and outbound calls with professionalism

Negotiate fair payment plans and settlements with consumers

Document all communications and account activity accurately

Investigate and resolve disputes or billing discrepancies

Ensure compliance with FDCPA and all company standards

Balance independent work with strong team collaboration

Qualification

3rd-party collectionsCustomer serviceNegotiationVerbal communicationWritten communicationDetail-orientedOrganizational skillsAdaptabilitySelf-motivatedTeam collaboration

Required

Manage inbound and outbound calls with professionalism

Negotiate fair payment plans and settlements with consumers

Document all communications and account activity accurately

Investigate and resolve disputes or billing discrepancies

Ensure compliance with FDCPA and all company standards

Balance independent work with strong team collaboration

Outstanding verbal/written communication --- professional tone always

Ability to remain calm under pressure and handle rejection

Goal-oriented, self-motivated, and competitive mindset

Detail-oriented with strong organizational skills

Comfortable using multiple systems/screens simultaneously

Positive attitude, adaptability, and strong work ethic

Preferred

Experience in 3rd-party collections preferred, but we encourage those with customer service or sales backgrounds to apply!

Benefits

Full benefits package: medical, dental, vision, 401K

Paid vacation + personal time off

Company

Sentry Credit, Inc.

Nationally licensed collection agency

Founded in 1992

Everett, Washington, USA

51-200 employees

https://sentrycredit.com

Funding

Current Stage

Growth Stage

Total Funding

unknown

2025-05-07Acquired

Leadership Team

James L Stewart

Co-Founder

Mike Mathis

Co-Founder

Recent News

Seattle TechFlash

Everett's Sentry Credit acquired by digital collections firm

2025-05-09

PRWeb

TrueAccord Accelerates Growth with Acquisition of Sentry Credit

2025-05-07

Company data provided by crunchbase