Customer Service Gate Agent (Full-Time) jobs in United States
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Piedmont Airlines · 11 hours ago

Customer Service Gate Agent (Full-Time)

Piedmont Airlines is seeking a motivated, reliable professional to join their team as a Customer Service Gate Agent in the Ground Handling Department. The primary responsibility of the position is assisting passengers with boarding the aircraft and providing excellent customer service.

Air Transportation

Responsibilities

Assist passengers in boarding and disembarking flights
Monitor computerized passenger boarding
Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors
Change customer flight itinerary and seat assignments as required
Operate the Jetway
Work as a team to provide excellent customer service and meet corporate objectives

Qualification

Customer serviceEffective communicationComputer applications knowledgeOrganizational skillsMultitaskingLift 70 poundsPrevious airline experienceTeamwork

Required

Successful completion of training course
Ability to meet company goals and customer expectations in a high energy environment
Effective communication skills
Ability to organize, prioritize, and multitask
Lift seventy (70) pounds
Work all shifts
Valid driver's license and clear driving record
10-year Criminal History Records Check
Drug screen as required
Proof of high school or GED completion
Minimum 18 years of age

Preferred

Previous airline experience
Previous employment as a front-line customer service provider
Basic knowledge of computer applications and programs

Benefits

Paid training
Holiday pay
401(k)
Vacation
Family travel on the American Airlines network
Medical and dental available

Company

Piedmont Airlines

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Piedmont Airlines is an American regional airline operating for American Eagle. It is a sub-organization of American Airlines.

Funding

Current Stage
Late Stage

Leadership Team

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Stephen Keefer
Vice President Of Operations
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Company data provided by crunchbase