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Stride Bank, N.A. · 3 weeks ago

Mortgage Loan Assistant

Oklahoma City, OK

Full-time

Onsite

Entry Level

1+ years exp

Stride Bank, N.A. is seeking a Mortgage Loan Assistant to provide support and assistance to the Mortgage Loan Originator. The role involves maintaining customer communication throughout the loan process and performing various duties to assist in meeting the needs of loan customers.

BankingFinancial ServicesPayments

Responsibilities

Adheres to Loan Policy and Procedures set forth by the bank

Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities and length of employment

Responsible for ensuring loan documentation is complete, accurate, verified and complies with company policy

Order and coordinate loan documents including verifications, appraisals, title work, flood certs, surveys, etc

Review file documentation and make sure all items needed are requested from borrowers or third parties

Performs computer input relating to loan applications, computes interest and payments

Monitors and ensures company deadlines are met; Records data on status of loans (canceled or denied); Reviews files to ensure compliance with rules and regulations of government agencies

Performs customer service duties including but not limited to: answering the telephone and handling loan customer service requests received in person or by phone

Monitoring tickler reports and following-up wth prequalified borrowers; working daily and monthly reports; distributes daily and monthly reports as needed

Advises customer by phone or in writing about loan or credit information